Toheeb Hakeem
Luton,Bedfordshire
Summary
I am a customer-focused Sales Assistant skilled in delivering exceptional service and resolving issues to foster loyalty. Strong in communication, collaboration, and problem-solving, with a solid background in meeting sales targets and enhancing customer experiences. Capable of managing transactions and addressing technical queries in fast-paced settings. I aim to leverage retail experience and technical awareness to contribute to digital solutions in the technology sector where clear communication, user-focused thinking, and structured problem-solving are essential. I aim to apply my retail experience, technical awareness, and project management abilities to contribute to the development of digital solutions while gaining hands-on industry experience.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Heron Foods
Luton, Bedfordshire
10.2021 - Current
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Demonstrated products to customers to show features and promote items.
- Assisted in annual stocktaking through counting, record-keeping and documenting.
Education
Bachelor of Science - BSc (Hons) Information Technology
University of Hertfordshire
Hatfield2028
Diploma of Higher Education - Information Technology
Luton Sixth Form College
Luton, LUT2024
GCSEs -
Lea Manor High School
Luton, LUT06.2022
Skills
- Face-to-face selling
- Outstanding customer service
- Technical support
- Project management
- Time management
- Team collaboration
- Confident communicator
- Problem resolution
Languages
English
Proficient
C2
Afrikaans
Upper Intermediate
B2
References
Available on request
Hobbies and Interests
- Communicating with people
- Gaming
- Researching and exploring the internet
Hobbies and interests
- I have a strong interest in IT support and hardware, particularly building, upgrading, and troubleshooting desktop computers. I enjoy diagnosing faults, replacing components, and optimising systems for performance and reliability.
Timeline
Sales Assistant
Heron Foods
10.2021 - Current
Bachelor of Science - BSc (Hons) Information Technology
University of Hertfordshire
Diploma of Higher Education - Information Technology
Luton Sixth Form College
GCSEs -
Lea Manor High School