Todd Brennan
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Effective in groups with strong communication skills to complete projects quickly and to a good standard. Knowledge of software including R Studio and Microsoft Excel for data processing and presentation.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work history
Waiter
The Petwood Hotel
Woodhall Spa, Lincolnshire
07.2018 - 09.2019
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Education
Bachelor of Science - Geology
University of Hull
Hull 09.2018 - 06.2021
A-Levels - Geology, Geography, Biology
Queen Elizabeth's Grammar School, Horncastle
Horncastle 09.2017 - 08.2018
GCSEs - Maths, English, Geography, History, Biology, Chemistry, Physics, PE, RE.
The Banovallum School
Horncastle 09.2011 - 08.2016
NVQ Level 3 - Financial Studies
The London Institute of Banking & Finance
London 09.2016 - 08.2017
Skills
- Highly responsible and reliable
- Interpersonal skills
- COVID-19 hygiene measures
- Section management
- Efficient under pressure
- Effective communication
- Able to work in groups and independently
- Organised and prepared
- Mediation/conflict resolution
- R studio
- Excel
Languages
English
Native
Accomplishments
- DofE - Bronze
- National Citizenship Service
- Life Guard qualifcations
- Army Cadets (Corporal rank)
- First Aid Training
- Deputy Head Boy
- School Council representative
- Runner up in County Science competition (2015)
- Represented Lincolnshire at National Swimming competition (2016)
Timeline
Bachelor of Science - Geology
University of Hull
09.2018 - 06.2021
Waiter
The Petwood Hotel
07.2018 - 09.2019
A-Levels - Geology, Geography, Biology
Queen Elizabeth's Grammar School, Horncastle
09.2017 - 08.2018
NVQ Level 3 - Financial Studies
The London Institute of Banking & Finance
09.2016 - 08.2017
GCSEs - Maths, English, Geography, History, Biology, Chemistry, Physics, PE, RE.
The Banovallum School
09.2011 - 08.2016
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