Toby Betts
Reading,berk
Summary
Reliable employee with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
McDonalds crew member
McDonalds, Oracle
Reading, West Berkshire
11.2022 - 08.2024
- Assisted in staff training to enhance teamwork and improve service delivery.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Improved customer satisfaction by providing efficient and courteous service.
- Managed cash register for accurate transactions.
- Adapted rapidly to changes in menu items or special offers, ensuring accurate communication to customers.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Upheld strict hygiene practices whilst handling food items, reducing risk of cross-contamination.
- Delivered excellent customer service with understanding dietary requirements.
- Assisted in food preparation for enhanced meal quality.
- Adapted quickly to new recipes and techniques for improved menu variation.
- Ensured smooth service with effective communication skills.
Education
A-Levels - geography, biology, sports BTEC
Highdown school and sixth form
Reading 09.2022 - 06.2024
Bachelor of Science - sports, exercise and health science
University of Birmingham
Birmingham 09.2024 -
GCSEs -
Highdown school and sixth form
Reading 09.2021 - 06.2022
Skills
- Special dietary needs understanding
- Bill calculation
- Hygiene standards adherence
- Customer interaction
- Clear communication
- Time management
- Resilience under stress
- Customer Service
Other Experience
1 week of work experience at a biotech company working in HR, Front reception, R&D and in a lab testing for Tuberculosis.
Timeline
Bachelor of Science - sports, exercise and health science
University of Birmingham
09.2024 -
McDonalds crew member
McDonalds, Oracle
11.2022 - 08.2024
A-Levels - geography, biology, sports BTEC
Highdown school and sixth form
09.2022 - 06.2024
GCSEs -
Highdown school and sixth form
09.2021 - 06.2022
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