OLUWADEMILADE OJO
Summary
Result-driven and detail-oriented management professional with experience in project management, change delivery and driving business growth. Recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. A proactive problem-solver and effective communicator poised to collaborate with cross-functional teams and stakeholders to streamline project processes, optimize workflows, and achieve project goals efficiently.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Project support officer
BIMARG NIGERIA LTD
06.2023 - Current
- Orchestrated project schedules and maintained meticulous documentation, coordinating meetings and ensuring the accuracy and currency of project information.
- Anticipated, documented, and monitored project risks, collaborating with the project team to devise mitigation strategies, thereby ensuring potential challenges were identified and addressed preemptively.
- Developed and maintained comprehensive project plans, including task assignments and process mapping, to ensure effective planning and execution of project tasks.
- Systematically evaluate potential vendors by conducting thorough assessments to make informed decisions based on pricing, quality, reliability, and vendor reputation
- Negotiate contract terms with vendors such as pricing, delivery schedule and other contractual terms to secure favorable agreement that aligns with organizational goals.
- Proficiently performs cost-benefit analyses for proposed project solutions to assess their overall value.
- Monitor project and solution performance to verify alignment with Key Performance Indicators (KPIs), conduct regular assessments, and resolve performance issue or deviations from the KPIs.
Project analyst
LLOYDS BANKING GROUP
03.2022 - Current
- consistently exhibits strong communication skills to collaborate with diverse stakeholders fostering strong relationships and facilitating effective communication which resulted in enhanced stakeholder satisfaction.
- Manage complex situations adeptly, conducting in-depth root cause analysis to identify underlying issues, and collaborating with cross-functional teams to implement precise solutions, resulting in improved stakeholder satisfaction, and streamlined processes.
- Gather and analyze data to identify trends and patterns enabling data-driven decision-making to achieve operational efficiency.
- Streamline and optimizes project processes to enhance overall satisfaction and project workflow efficiency.
- Collaborates with key stakeholders to define project objectives, scope, requirements, and deliverables, ensuring alignment with stakeholder expectations.
- Effectively utilized adaptability and time-management skills to handle concurrent tasks, ensuring adherence to project deadlines while maintaining meticulous attention to detail to minimize errors and enhance efficiency throughout project execution.
Project MANAGER
ACCESS BANK PLC
09.2018 - 12.2021
- Exhibited proficiency in overseeing and sustaining the integrity of the Customer database, meticulously ensuring data accuracy and completeness to facilitate reliable and informed data-driven decision-making processes.
- Showcased outstanding leadership abilities by effectively orchestrating team dynamics, aligning members towards shared objectives, and nurturing a collaborative and innovative culture.
- Initiated and spearheaded the implementation of a comprehensive project focused on enhancing the branch transaction call-over system.
- Thoroughly monitored work processes, diligently verifying each step to ensure strict adherence with regulatory requirements and internal policies, resulting in audit exceptions by 40%
- Conducted in-depth reviews and audits of account opening procedures across branches, identifying potential compliance gaps, and collaborating with compliance teams to initiate and implement necessary improvement to the process.
- Collaborated with team members to address challenges, clarify projects requirements, and optimize task deliverables, ensuring seamless coordination and synergy within the team.
- Through active knowledge sharing, facilitated a culture of continuous learning and growth within the team and across branches, contributing to improved results and operational efficiency.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
Education
Master of Science - Human Resource Management
Northumbria University
London 01.2022 - 01.2024
Bachelor of Science - Business Administration
Redeemer's University
Nigerian 09.2013 - 05.2017
Skills
- Project Management Tools Proficiency
- Team Management
- Problem-solving
- Sprint planning and Review
- Productivity improvement
- Systems implementation
- Agile project coordination
- Critical and Analytical Thinking
- Stakeholder Management
- Detail-oriented
- Requirement Elicitation, Documentation and Management
- Effective Communication and Presentation Skills
- Leadership and Coaching
- Data Analysis and Reporting
- Cross-functional Collaboration
- Process Optimization
- Multitasking
- Risk Assessment and Management
- Innovation and Confidence
- Commercial awareness and Negotiation
- Effective Planning and Prioritization
- Resilience and Adaptability
- Contract Review and Recommendations
- Customer Relations Specialist
Certifications
- International Scrum Institute, Scrum Master Certification, 2022
- School of Banking Excellence (British Accreditation Council), 2019
- EC - Council, Customer Relationship Management, 2017
Timeline
Project support officer
BIMARG NIGERIA LTD
06.2023 - Current
Project analyst
LLOYDS BANKING GROUP
03.2022 - Current
Master of Science - Human Resource Management
Northumbria University
01.2022 - 01.2024
Project MANAGER
ACCESS BANK PLC
09.2018 - 12.2021
Bachelor of Science - Business Administration
Redeemer's University
09.2013 - 05.2017