Summary
Overview
Work history
Education
Skills
projects
Timeline
Generic

Tirumal Vuddemari

Newcastle upon Tyne,Tyne and wear

Summary

Over 2 years of experience in inventory control, sales, staff training, and development. Customer-oriented team builder with expertise in generating optimal satisfaction levels while building profits and client generation, and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Results-driven, an adaptable leader seeking to leverage effective background into amanagement role.
Recently completed my studies at Northumbria University in Newcastle, England. Master's degree in computer science. I am very interested in learning more about website design and development from the ground up. I'd be thrilled to work in any of the many disciplines of computer science and information technology. I would give my all in terms of punctuality and dedication, and I would like to work in website development, networking, software testing, and website design.
I'm excited to go on a roller coaster ride of new experiences and challenges that will allow me to shape my career in the best possible way and begin a career in an exciting field.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work history

Security Door Supervisor

Kingdom Security
Newcastle upon Tyne, Tyne and wear
03.2023 - Current
  • Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.Guaranteed security of all entry and exit points with frequent foot patrols.Watched CCTV footage to proactively identify suspicious or dangerous behaviour.Used approved techniques to defuse conflict and remove unruly guests.

Customer Service Advisor

Concentrix
Newcastle upon Tyne, Tyne and wear
09.2022 - 02.2023
  • Negotiated customer repayment plans, consistently maximizing early payments to reduce debt recovery time.Performed all debt collection activities in compliance with Financial Conduct Authority (FCA) guidelines.Delivered exceptional customer service on all calls while maintaining a calm and professional demeanor in challenging circumstances.Maintained a high volume of calls to meet the demands of the busy group.Monitored accounts for compliance with established payment plans and flagged those in violation.

Customer service

Gian Supermarket
Newcastle upon Tyne, Tyne and wear
11.2019 - 08.2022
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.Assisted customers with product selection and sales, recommending items to increase transaction value.Monitored display stock levels, replenishing for theconsistently well-stocked sales floor.Operated cash registers with accuracy and processed cash and card transactions.Updated product labeling and pricing to reflect discounts and offers.

Education

Master of Science - Computer Science with advanced practice

Northumbria University
Newcastle upon Tyne
09.2019 - 06.2021

Bachelor of technology - Electronics and communication engineering

Vidya jyothi institute of technology
Hyderabad, India.
06.2014 - 03.2018

A-Levels - Maths, Physics,Chemistry

Sri Chaitanya Junior Kalasala
Hyderabad,India.
03.2012 - 05.2014

Skills

  • Democratic leadership
  • Conflict resolution
  • Problem solving
  • Statistical analysis
  • Business needs analysis
  • Operating System(Windows)
  • Trend forecasting
  • Databases( MySQL )
  • Microsoft Products and Tools (excel, access, PowerPoint)
  • Web Technologies(HTML)
  • Cloud technologies ( Amazon Web Services )
  • Languages(JAVA)
  • Customer service
  • Diplomatic leadership
  • Sales techniques

projects

 Academic project    1.Dissertation Project: Stock Price Prediction using Machine Learning.                

Newcastle Upon Tyne,  United Kingdom.02/2021-05/2021. 

 2.Twelve weeks internship in Northumbria Research    Projects enables me to experience working alongside academic staff and PhD studentstheUnited Kingdom.  on my research project .09/2020-12/2020 

3.  Verification of router access restriction on a VLAN network.02/2018-03/2018.


 

Timeline

Security Door Supervisor

Kingdom Security
03.2023 - Current

Customer Service Advisor

Concentrix
09.2022 - 02.2023

Customer service

Gian Supermarket
11.2019 - 08.2022

Master of Science - Computer Science with advanced practice

Northumbria University
09.2019 - 06.2021

Bachelor of technology - Electronics and communication engineering

Vidya jyothi institute of technology
06.2014 - 03.2018

A-Levels - Maths, Physics,Chemistry

Sri Chaitanya Junior Kalasala
03.2012 - 05.2014
Tirumal Vuddemari