Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
Languages
gap of history
volunteer work
Timeline
Generic

Hasnain Malik

Ilford,london

Summary

Offering strong observational skills and calm, composed demeanour in high-pressure situations. Knowledgeable about conflict resolution, customer service, and maintaining safe environment. Ready to use and develop communication, situational awareness, and teamwork in [Desired Position] role.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Security door supervisor

Synergy
London, Barking and Dagenham
09.2024 - 10.2024
  • Dealt with difficult individuals or groups, maintained peace and order.
  • Responded quickly to incidents, prevented escalation.
  • Liaised effectively with police and local authorities as needed.
  • Participated in staff training sessions for continuous professional development.
  • Recorded incident reports accurately post-event.
  • Checked bags at entrance for contraband items.
  • Maintained site security by conducting regular patrols.
  • Mitigated risk of theft with vigilant observation.
  • Checked CCTV systems to ensure optimal functionality.
  • Assisted in emergency situations, ensured safety of all present.
  • Controlled access points to prevent unauthorised entry.
  • Provided excellent customer service, resolved disputes calmly and professionally.
  • Ensured compliance with health and safety regulations by carrying out regular checks.
  • Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
  • Guaranteed security of all entry and exit points with frequent foot patrols.
  • Created and maintained secure, safe and welcoming environment for patrons.

Financial trading expert

ic markets
sydney, australia
11.2016 - 10.2020
  • Enhanced financial models by integrating market trend analysis.
  • Developed risk management strategies for portfolio protection.
  • Achieved operational efficiency with streamlined trade processes.
  • Managed international client portfolios to meet financial objectives.
  • Analysed market trends, informed strategic decisions.
  • Conducted in-depth financial research for investment opportunities.
  • Monitored global economic indicators to anticipate market shifts.
  • Used advanced software tools for accurate trade execution.
  • Resolved trading issues promptly to prevent financial loss.
  • Maintained high level of industry knowledge through continuous professional development.
  • Executed trades efficiently to maximise profit margins.

financial wealth advisor

devere italia
milano, italia, milano
05.2018 - 08.2018
  • Streamlined client financial strategies by assessing individual portfolios.
  • Constructed comprehensive wealth management plans for improved fiscal security.
  • Fostered positive relationships with clients to enhance personal finance understandings.
  • Managed multi-million pound portfolios, maximising returns and minimising risks.
  • Conducted thorough market research to identify promising investment opportunities.
  • Delivered bespoke financial advice tailored to client needs and goals.
  • Implemented risk mitigation strategies, safeguarding client assets during market fluctuations.
  • Analysed financial data to provide strategic investment recommendations.

Sales agent

Verisure
London, City of London
05.2017 - 09.2017
  • Established robust client relationships through effective communication and negotiation skills.
  • Managed product demonstrations for increased customer engagement.
  • Resolved customer complaints promptly, ensuring customer satisfaction.
  • Boosted brand visibility by organising promotional events.
  • Enhanced sales performance with thorough knowledge of product range.
  • Developed sales pitches tailored specifically to individual client needs.
  • Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
  • Liaised effectively between customers and internal departments to facilitate smooth transactions.

Sales advisor

acn
London, City of London
11.2015 - 04.2017
  • Delivered excellent customer service by addressing and resolving queries.
  • Suggested suitable products to customers for enhanced shopping experience.
  • Boosted brand reputation with demonstration of product knowledge.
  • Established rapport with potential buyers to foster repeat business.
  • Increased sales through effective negotiation and persuasion techniques.
  • Implemented promotional strategies for increased product visibility.
  • Provided comprehensive after-sales support, ensuring customer satisfaction.
  • Resolved customer complaints swiftly, maintaining company reputation.

Personal assistant

faradays solicitors
Finsbury, Islington
08.2016 - 11.2016
  • Streamlined administrative processes to improve office efficiency.
  • Coordinated daily schedules for CEO with meticulous attention to detail.
  • Managed correspondence, reduced response time by ensuring timely replies.
  • Maintained confidentiality of documents, ensured secure handling of sensitive information.
  • Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
  • Scheduled appointments and conference calls coordinated seamlessly across different time zones.
  • Filed documents systematically which increased ease of access when needed.
  • Organised and maintained filing system for easy staff access.

Office administrator

zfa
Manor Park, Newham
03.2016 - 07.2016
  • Streamlined office operations by implementing effective filing systems.
  • Enhanced team efficiency for seamless workflow management.
  • Ensured smooth functioning of the office with regular equipment checks.
  • Managed daily scheduling to facilitate organised operations.
  • Coordinated meetings and appointments, ensuring effective time management.
  • Handled correspondence, providing timely responses to all enquiries.
  • Prepared reports meticulously for accurate record-keeping purposes.
  • Oversaw invoicing and billing tasks, maintaining financial transparency in the office.
  • Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
  • Completed data entry tasks accurately, ensuring error-free records were maintained.

Childcare assistant

uzma
Leyton, Waltham Forest
10.2015 - 12.2015
  • Fostered a safe and stimulating environment by observing children's behaviour and organising age-appropriate activities.
  • Enhanced children's social development by facilitating group play and interaction.
  • Promoted effective communication with parents to keep them informed about their child's progress.
  • Demonstrated empathy and understanding when dealing with challenging behaviour from children.
  • Adapted childcare methods to cater for individual needs, enabling every child to thrive within the setting.
  • Maintained cleanliness and hygiene in the play area, reducing risk of infection among children .

Cashier assistant

Santander UK
Romford, Havering
08.2015 - 09.2015
  • Provided excellent customer service by maintaining a friendly and approachable demeanour.
  • Ensured accuracy during transactions for error-free cash handling.
  • Handled high-volume customer interactions with patience and professionalism.
  • Streamlined check-out process to enhance customer satisfaction.

Sales assistant

U-fix
Goodmayes, Redbridge
09.2014 - 05.2015
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.
  • Monitored trends in consumer behaviour with keen attention to detail.

unlocking services assistant

I-Shine
Forest Gate, Newham
07.2014 - 09.2014
  • Handled confidential information, maintaining discretion and integrity.
  • Provided customer service, delivering high levels of satisfaction.
  • Maintained digital database, enhancing ease of access to information.
  • Managed time effectively to meet deadlines.
  • Took on additional tasks on manager's request.
  • Used problem-solving skills to resolve challenges and prioritise workload.
  • Completed assigned work within deadlines and to company standards.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.

Receptionist

Qazi & Son
Walthamstow, Waltham Forest
07.2013 - 08.2013
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Maintained an organised reception area for a professional business environment.

Education

GCSEs - maths, english, triple science, history, physical education, french

ilford county
Barkingside, Redbridge
09.2009 - 07.2014

A-Levels - maths, english literature, business

caterham
Barkingside, Redbridge
10.2014 - 07.2015

Skills

  • Problem-solving
  • Multilingual
  • Communication skills
  • Leadership
  • Time management
  • Customer-focused
  • SIA licensed
  • First Aid and CPR
  • Physical intervention techniques

Affiliations

  • golf
  • travelling
  • gaming
  • vlog my commute as I ride a motorbike
  • football
  • reading
  • puzzles

Certification

door supervisor badge

cctv badge

received ETL badge and more during my acn days

Accomplishments

    completed my studies and went to work where i was usually the youngest and even with that I was able to always lead and help those around me. I achieved recognition from my boss as i would lead those that are struggling and boost there confidence.

Languages

English
Native
Urdu
Fluent
Hindi
Fluent
Punjabi
Upper intermediate
Italian
Intermediate
Spanish
Intermediate
French
Elementary

gap of history

the reason for a gap in my history is because I fell ill and could no longer work due to having IBD but since the start of 2024 I have made a great recovery and only in September i started to work again. During the time I was ill I was on Universal Credit.

volunteer work

I have volunteered at a law firm where they handle immigration cases as they could only speak spanish or italian every saturday at saint paul. 

I also make food for the homeless once a week and have helped a few people get back on their feet.

Timeline

Security door supervisor

Synergy
09.2024 - 10.2024

financial wealth advisor

devere italia
05.2018 - 08.2018

Sales agent

Verisure
05.2017 - 09.2017

Financial trading expert

ic markets
11.2016 - 10.2020

Personal assistant

faradays solicitors
08.2016 - 11.2016

Office administrator

zfa
03.2016 - 07.2016

Sales advisor

acn
11.2015 - 04.2017

Childcare assistant

uzma
10.2015 - 12.2015

Cashier assistant

Santander UK
08.2015 - 09.2015

A-Levels - maths, english literature, business

caterham
10.2014 - 07.2015

Sales assistant

U-fix
09.2014 - 05.2015

unlocking services assistant

I-Shine
07.2014 - 09.2014

Receptionist

Qazi & Son
07.2013 - 08.2013

GCSEs - maths, english, triple science, history, physical education, french

ilford county
09.2009 - 07.2014

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Hasnain Malik