Tina Young
East Winch, King's Lynn,Norfolk
Summary
Dedicated, reliable, trustworthy person with the knowledge and understanding of hygiene and infection control in an NHS environment. Proficient around vulnerable patients, demonstrating empathy while working with or around them. Committed to maintaining high standards of hygiene and safety, with reliable communication and organisational skills.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Support Worker
Orchard Healthcare
King's Lynn, Norfolk
02.2025 - Current
- Support for Learning Disability Adults in an assisted living residential home.
- Participation in regular team meetings, enhancing quality of care provided.
- Maintaining detailed records of patient behaviour changes for healthcare team reference.
- Ensure safety measures are met to prevent falls or accidents.
- Completion of housekeeping tasks resulting in a clean, safe home environment.
- Contribution of feedback on patient progress leading to adjustments in personalised care plans.
- Assistance with mobility issues enabling easier movement around the home.
- Promotion of mental stimulation through conversation, reading and games.
- Preparation of nutritious meals that meet dietary needs of clients.
- Actively listening to client concerns creating a comforting environment.
- Help to achieve patient independence through guided tasks and activities.
- Personal care duties such as bathing and dressing.
- Enhance wellbeing of patients by providing emotional support and companionship.
- Administering medication.
Facilities Assistant
Queen Elizabeth Hospital
King's Lynn, Norfolk
07.2024 - 03.2025
- Followed strict hygiene protocols, ensuring maximum cleanliness standards.
- Enhanced patient experience with organised, tidy wards.
- Assisted in deep-cleaning projects, improving overall facility appearance.
- Restocked cleaning supplies for efficient operations.
- Maintained patient comfort with regular room cleanings.
- Provided infection control with appropriate use of disinfectants.
- Ensured clean environment by properly disposing of waste.
- Handled hazardous waste disposal, contributing to safe environments.
Mini Bus Driver
Norse Transport
King's Lynn, Norfolk
08.2021 - 09.2024
- Transport of vulnerable children and adults to and from their destinations.
- Supported their wellbeing along with the passenger assistant.
- Provided a caring tailored service, ensuring a successful journey.
- Vehicle checks carried out before each journey.
- Weekly cleaning of vehicle, inside and outside.
Administration Assistant
Self Employed
King's Lynn, Norfolk
06.2020 - 08.2021
- Processed client requests.
- Performed general clerical duties as required.
- Communicated professionally with clients.
- Updating of Database.
- Preparing and Sending Quotes.
- Organised Parcels and Labels for Shipping.
- Invoicing.
- General Bookkeeping.
Advertising Publications
Self Employed
King's Lynn, Norfolk
01.2007 - 03.2021
- Successfully delivered on tasks within tight deadlines.
- Telephone and face to face sales calls.
- Graphic Design of adverts, leaflets, business cards, posters, etc.
- Managing of accounts, purchasing and sales invoices, self assessment for end of tax year.
- Organising print and distribution of completed directories.
- Completed customer orders with speed and accuracy.
- Improved efficiency and productivity by acquiring new skills.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Domiciliary Care Assistant
Extra Hands
Heacham, Norfolk
03.2020 - 02.2021
- Maintained clean living environments..
- Ensured comfort for service users, demonstrating empathy and understanding.
- Enhanced quality of life through engaging in meaningful conversations.
- Managed medication schedules to ensure correct dosage at appropriate times.
- Kept detailed records of care delivered during each visit.
- Assisted in daily personal care routines.
- Provided toileting support for clients with mobility issues.
- Prepared nutritious meals.
Education
Care Certificate - Care, Learning Disabilities
Orchard Healthcare
King's Lynn 02.2025 - 04.2025
GCSEs - English
Springwood High School
King's Lynn 05.1981 - 05.1981
GCSEs - Maths
Springwood High School
King's Lynn 05.1981 - 05.1981
GCSEs - Biology
Springwood High School
King's Lynn 05.1981 - 05.1981
GCSEs - Geography
Springwood High School
King's Lynn 05.1981 - 05.1981
GCSEs - Art
Springwood High School
King's Lynn 05.1981 - 05.1981
Skills
- Self-Management
- Infection control knowledge
- Empathy for clients
- Dementia care knowledge
- Resilience in difficult situations
- Reliable and trustworthy
- Dealing with vulnerable clients
- Health and Safety Compliance
- Communication skills
Affiliations
- I have a passion for dogs! I love nothing better than walking with fellow dog owner friends. I enjoy researching anything that I don't understand that may come up in a conversation in order to improve my knowledge.
Certification
FAA Level 3 Award in Emergency First Aid at Work with nucotraining 26/07/2023
NCFE Level 2 Certificate in Counselling Skills with College of West Anglia 17/07/2013
Timeline
Support Worker
Orchard Healthcare
02.2025 - Current
Care Certificate - Care, Learning Disabilities
Orchard Healthcare
02.2025 - 04.2025
Facilities Assistant
Queen Elizabeth Hospital
07.2024 - 03.2025
Mini Bus Driver
Norse Transport
08.2021 - 09.2024
Administration Assistant
Self Employed
06.2020 - 08.2021
Domiciliary Care Assistant
Extra Hands
03.2020 - 02.2021
Advertising Publications
Self Employed
01.2007 - 03.2021
GCSEs - English
Springwood High School
05.1981 - 05.1981
GCSEs - Maths
Springwood High School
05.1981 - 05.1981
GCSEs - Biology
Springwood High School
05.1981 - 05.1981
GCSEs - Geography
Springwood High School
05.1981 - 05.1981
GCSEs - Art
Springwood High School
05.1981 - 05.1981
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