Kaitlin Shea
Teesside,United Kingdom
Summary
Aspiring Software Engineer | Gaining experience in Python, Java, SQL and C# | Passionate About Problem-Solving & Innovation | Background in Leadership & Team Management | BSc Student Teesside Uni.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Support Worker
Routes Health Care
08.2024 - 03.2025
- In my current role, I provide personalized, one-on-one care to a service user, offering assistance with daily activities, medication management, and ensuring their overall well-being
- I am skilled in using specialized medical equipment, such as intermittent catheters and the Peristeen Plus system for transanal irrigation
- I focus on supporting the service user's independence by offering decision-making opportunities, such as presenting daily clothing options, which encourages autonomy while prioritizing comfort and dignity
- I am also responsible for medication administration and food preparation, while being vigilant for any signs of potential choking incidents
- Building rapport with the service user is key to creating a trusting and respectful environment
- I also manage safe transfers and transportation to various activities, appointments, and social events
- To promote cognitive and motor skills, I plan and engage in stimulating activities like puzzles, word searches, and walks
- Additionally, I provide overnight care, ensuring the service user's nightly routine, including hygiene, dressing, and safe transfer to bed, is completed
- I remain on standby with a monitoring device to promptly address any care needs during the night
Support Worker
Compassionate Care
04.2023 - 07.2024
- I assumed the role of providing personalised, one-on-one care to a service user, encompassing assistance with daily activities, medication management, and overall well-being
- Proficiency in the utilization of specialized medical apparatus, including intermittent catheters and the Peristeen Plus system for transanal irrigation
- Furthermore, I endeavoured to uphold the service user's sense of independence by facilitating decision-making opportunities, such as presenting clothing options daily, thus fostering autonomy while ensuring their comfort and dignity remained paramount
- In addition to overseeing medication administration and food preparation, I remained vigilant for indicators of potential choking incidents
- Utilizing my repertoire of transferable skills, I established a rapport with the service user, cultivating an environment of mutual trust and respect
- Additionally, I assumed responsibility for safe transfers and transportation to various engagements, including sporting and social activities, as well as appointments
- Throughout the day, I curated stimulating activities aimed at enhancing cognitive function and motor skills, such as puzzles, word searches, and leisurely walks
- As part of the care package, I also undertook overnight shifts, overseeing the completion of the service user's nightly routine, including hygiene practices, dressing, and safe transfer to bed
- Subsequently, I remained equipped with a monitoring device to promptly address any further care needs that may arise during the night
Lead care assistant
The Poplars nursing home
03.2022 - 04.2023
- As a Senior Care Assistant at The Poplars Care Home, I played a key role within the management team, overseeing the care and well-being of over 25 residents while supervising staff
- My responsibilities included administering and documenting medications, co-signing anticipatory drugs, and collaborating with multidisciplinary teams to develop person-centred care plans
- I managed critical decision-making under pressure, maintained direct communication via landline for emergencies, scheduled appointments, and liaised with families and medical professionals
- In emergency situations, I coordinated staff response, ensured essential documentation was available, and provided detailed handovers to emergency services
- My first aid certification allowed me to actively assist in emergency care
- Additionally, I conducted observations, managed medication protocols, and upheld a high standard of care, demonstrating strong leadership, precision, and dedication to resident and staff well-being
Lead care assistant
Blossom Home care
11.2021 - 03.2022
- As a Senior Care Assistant at Blossom Home Care Ltd, my responsibilities included caring for individuals in remote areas, such as farmers
- My duties encompassed conducting assessments, formulating care plans, administering medications, and managing medication stock orders
- I provided both personal and social support and delegated tasks to care assistants, ensuring the quality of care delivered
Support Worker
Apollo Home Health
09.2021 - 11.2021
- Although my tenure with Apollo Health Care was brief due to a package placement issue, it provided me with valuable skills that I continue to utilize
- During this period, I received comprehensive training in tracheostomy care, PEG feeding, oral suctioning, epilepsy management, first aid, and moving and handling techniques
Support Worker
Green Square Accord
08.2020 - 10.2021
- At Green Square Accord, I supported clients with complex health and social care needs, promoting independent living while adhering to a time-managed schedule
- I worked closely with multidisciplinary teams, including doctors, nurses, and paramedics, to ensure high-quality care
- During the pandemic, I took on additional responsibilities, caring for over fifty clients with diverse physical and psychological conditions
- My key responsibilities included medication administration and documentation, dietary management, safe operation of hoists and other mobility equipment, and accurate reporting of skin damage
- I also ensured property security, adhered to schedules, and documented any deviations
- Building trust with clients was central to my role, allowing me to promote independence and adapt communication methods, including British Sign Language (BSL) and deafblind manual alphabets
- This role strengthened my expertise in time management, communication, and confidently addressing concerns through appropriate channels
Support Worker
Meadowfield House
04.2020 - 10.2020
- At Meadowfield house, I provided care and support to residents in an assisted living facility, helping them maintain their independence while managing complex health and social care needs
- I collaborated with a multidisciplinary team, including doctors, nurses, and paramedics, to ensure residents received the highest standard of care
- During the pandemic, I took on additional responsibilities, supporting over fifty residents with a range of physical and mental health conditions
- My responsibilities included administering and documenting medications, monitoring dietary needs and intake, safely operating hoists and other mobility equipment, and accurately reporting skin integrity concerns
- I also maintained property security, adhered to schedules, and documented any necessary adjustments
- Building strong relationships with residents was a key part of my role, enabling me to support their independence while adapting communication methods, including British Sign Language (BSL) and deafblind manual alphabets
- This role enhanced my skills in time management, communication, and confidently addressing concerns through the appropriate channels
Student mental health
Cedar Ward, Psychiatric Intensive Care Unit, West Park Hospital
02.2019 - 06.2019
- During my clinical training as a student mental health nurse on Cedar Ward, I acquired a comprehensive set of transferable skills that remain integral to my practice
- These skills include fostering therapeutic relationships to facilitate the rehabilitation of service users and aiding them in understanding and managing their physical and mental health conditions
- Cedar Ward's status as an intensive care unit often involved working with individuals experiencing acute episodes of psychosis with diverse conditions and disorders
- My duties encompassed the daily monitoring of service users' physical and mental health, ensuring accurate administration of medications, and engaging in therapeutic activities such as art, music, and sports
- I participated in multidisciplinary team meetings to discuss service users' progress or regression, meticulously documenting key information from psychologists, therapists, doctors, and nurses
- This information was then accurately entered into NHS Paris to ensure up-to-date access for authorized personnel
- In instances of acute psychosis, I was responsible for administering sedative injections when de-escalation techniques, such as verbal interventions and breakaway, proved insufficient
- This experience on Cedar Ward honed my resilience, patience, and ability to appreciate the personal growth of each service user
Student mental health nurse
Early intervention in psychosis
01.2019 - 04.2019
- As a student mental health nurse training in the community with the Early Intervention in Psychosis team, my role involved monitoring the mental health progress of service users, including those recently discharged from hospital
- I worked alongside the team to implement care and support plans, ensuring timely interventions and appropriate actions when needed
Care Assistant
Private Family Hire
02.2017 - 02.2018
- In this role, I served as a dedicated 1:1 overnight caregiver, providing comprehensive support to my client
- My responsibilities included assisting with dressing, hygiene routines, and toileting before safely transferring the client to bed
- I also managed the client's stoma bag, ensuring it was emptied and replaced as needed
- Once the client was in bed, I monitored their well-being using a dedicated device, as the client had dementia and frequently experienced night terrors
- This position was particularly challenging due to my age at the time, but it significantly shaped my positive attitude towards delivering excellent care
- Working with individuals with dementia and specific toileting needs taught me the value of patience and empathy
- Additionally, I was responsible for maintaining a clean and safe environment, ensuring the apartment was tidy and ready for the morning caregiver to take over
- This experience has been instrumental in developing my skills and commitment to high-quality care, reinforcing the importance of a compassionate and patient-centred approach in all my professional endeavours
Education
Secure Computers and Networks - Computing
Teesside University
Middlesbrough /2024 - /2025
Algorithmic problem solving - Computing
Teesside University
Middlesbrough /2024 - /2025
Systems design and databases - Computing
Teesside University
Middlesbrough /2023 - /2024
Developing Project - Computing
Teesside University
Middlesbrough /2023 - /2023
Information Systems - Computing
Teesside University
Middlesbrough /2023 - /2023
Programming Fundamentals - Computing
Teesside University
Middlesbrough /2023 - /2023
Computational Thinking and Mathematics - Computing
Teesside University
Middlesbrough /2023 - /2023
Intermitted catheters - Health
Routes Healthcare
Newcastle upon Tyne 01.2025 - 01.2025
Peristeen Plus system - Health
Routes Healthcare
Newcastle upon Tyne 01.2025 - 01.2025
Moving and Handling - Health
Routes Healthcare
Newcastle upon Tyne 01.2025 - 01.2025
Medication - Health
Routes Healthcare
Newcastle upon Tyne 01.2025 - 01.2025
Intermitted catheters - Health
Compassionate Care
Middlesbrough 04.2023 - 04.2023
moving and handling - Health
Compassionate Care
Middlesbrough 04.2023 - 04.2023
Peristeen Plus system - Health
Compassionate Care
Middlesbrough 04.2023 - 04.2023
Medication - Health
Compassionate Care
Middlesbrough 04.2023 - 04.2023
PEG Feeding Training in Community Care - health
Apollo Health Care
Durham /2021 - /2021
Oral Suctioning Training the community - health
Apollo Health Care
Durham /2021 - /2021
Tracheostomy Training In The Community - health
Apollo Health Care
Durham Medication - health
Apollo Health Care
Durham /2021 - /2021
Moving and Handling - health
Apollo Healthcare
Durham /2021 - /2021
Medication - health
The Poplars Care Home
Thornaby, Stockton-on-Tees /2022 - /2022
Moving and Handling - health
The Poplars Care Home
Thornaby, Stockton-on-Tees /2022 - /2022
Medication - health
Green Square Accord
Thornaby, Stockton-on-Tees /2022 - /2022
Moving and Handling - Health
Green Square Accord
Thornaby, Stockton-on-Tees /2022 - /2022
Advanced Continuing Education - Health
Teesside University
Middlesbrough /2020 - /2020
Medication - Health
CEDAR WARD, PSYCHIATRIC INTENSIVE CARE UNIT, WEST
Teesside University /2019 - /2019
Moving and Handling - Health
CEDAR WARD, PSYCHIATRIC INTENSIVE CARE UNIT, WEST
Teesside University /2019 - /2019
Break Away Training - Health
CEDAR WARD, PSYCHIATRIC INTENSIVE CARE UNIT, WEST
Teesside University Access to higher Education Diploma - Health
Stockton Riverside College
Stockton-on-Tees /2019 - /2019
Diploma, Understanding Children & Adolescence MH - Health
Stockton Riverside College
Stockton-on-Tees /2019 - /2019
Level 2 Extended Diploma in Health & Social Care - Health
Stockton Riverside College
Stockton-on-Tees /2017 - /2017
Functional Skills, Mathematics - Mathematics
Stockton Riverside College
Stockton-on-Tees /2018 - /2018
BETEC level 1 in Health & Social Care - Health
MacMillian Academy
Stockton-on-Tees /2016 - /2016
GCSEs - English
MacMillan Academy
Stockton-on-Tees /2016 - /2016
Object-oriented programming - Computing
Teesside University
Middlesbrough /2023 - /2024
Skills
- Leadership
- Problem-solving
- Communication
- Attention to detail
- Medication management
- Patient care
- reliable and trustworthy
- resilience in difficult situations
- Palliative care understanding
- Elderly assistance proficiency
- Risk assessment application
- Dementia care expertise
- Behaviour modification techniques
- Basic nursing care
- Empathy for clients
- Client assessment capabilities
- Infection control knowledge
- Nutrition planning competency
- Advanced driving licence
- Dealing with vulnerable clients
- Professional boundaries understanding
- Self-Management
- Dementia care knowledge
- Assistive technology use
- Personal care assistance
- Personal care
- Activities of Daily Living
- Medication Administration
- Meal preparation
- Care planning
- Finance management
- Asperger's support
- Motivational interviewing
- Mental health support
- Development support
- Crisis intervention strategies
- Quality improvement techniques
- Record-keeping
- Disability support
- Safeguarding policies
- Residential housekeeping
- Interpersonal relationships
- Accommodation-based support
- Physical therapy support
- Activities planning
- Assertiveness
- Therapeutic care
- Daily living assistance
- Suicide Prevention training
- Customer Service
- Cultural awareness
- Team Leadership
- Interpersonal communication
- Product knowledge
- Microsoft Office Suite
- Quick typing speed
- Microsoft Word and Excel
- Microsoft Office packages
- Advanced Microsoft Excel
- Microsoft Office 365
- SQL servers
- Fluent in python programming
- Knowledge of python, java
Certification
First Aid Certification
Timeline
Intermitted catheters - Health
Routes Healthcare
01.2025 - 01.2025
Peristeen Plus system - Health
Routes Healthcare
01.2025 - 01.2025
Moving and Handling - Health
Routes Healthcare
01.2025 - 01.2025
Medication - Health
Routes Healthcare
01.2025 - 01.2025
Support Worker
Routes Health Care
08.2024 - 03.2025
Intermitted catheters - Health
Compassionate Care
04.2023 - 04.2023
moving and handling - Health
Compassionate Care
04.2023 - 04.2023
Peristeen Plus system - Health
Compassionate Care
04.2023 - 04.2023
Medication - Health
Compassionate Care
04.2023 - 04.2023
Support Worker
Compassionate Care
04.2023 - 07.2024
Lead care assistant
The Poplars nursing home
03.2022 - 04.2023
Lead care assistant
Blossom Home care
11.2021 - 03.2022
Support Worker
Apollo Home Health
09.2021 - 11.2021
Support Worker
Green Square Accord
08.2020 - 10.2021
Support Worker
Meadowfield House
04.2020 - 10.2020
Student mental health
Cedar Ward, Psychiatric Intensive Care Unit, West Park Hospital
02.2019 - 06.2019
Student mental health nurse
Early intervention in psychosis
01.2019 - 04.2019
Care Assistant
Private Family Hire
02.2017 - 02.2018
Secure Computers and Networks - Computing
Teesside University
/2024 - /2025
Algorithmic problem solving - Computing
Teesside University
/2024 - /2025
Systems design and databases - Computing
Teesside University
/2023 - /2024
Developing Project - Computing
Teesside University
/2023 - /2023
Information Systems - Computing
Teesside University
/2023 - /2023
Programming Fundamentals - Computing
Teesside University
/2023 - /2023
Computational Thinking and Mathematics - Computing
Teesside University
/2023 - /2023
PEG Feeding Training in Community Care - health
Apollo Health Care
/2021 - /2021
Oral Suctioning Training the community - health
Apollo Health Care
/2021 - /2021
Tracheostomy Training In The Community - health
Apollo Health Care
Medication - health
Apollo Health Care
/2021 - /2021
Moving and Handling - health
Apollo Healthcare
/2021 - /2021
Medication - health
The Poplars Care Home
/2022 - /2022
Moving and Handling - health
The Poplars Care Home
/2022 - /2022
Medication - health
Green Square Accord
/2022 - /2022
Moving and Handling - Health
Green Square Accord
/2022 - /2022
Advanced Continuing Education - Health
Teesside University
/2020 - /2020
Medication - Health
CEDAR WARD, PSYCHIATRIC INTENSIVE CARE UNIT, WEST
/2019 - /2019
Moving and Handling - Health
CEDAR WARD, PSYCHIATRIC INTENSIVE CARE UNIT, WEST
/2019 - /2019
Break Away Training - Health
CEDAR WARD, PSYCHIATRIC INTENSIVE CARE UNIT, WEST
Access to higher Education Diploma - Health
Stockton Riverside College
/2019 - /2019
Diploma, Understanding Children & Adolescence MH - Health
Stockton Riverside College
/2019 - /2019
Level 2 Extended Diploma in Health & Social Care - Health
Stockton Riverside College
/2017 - /2017
Functional Skills, Mathematics - Mathematics
Stockton Riverside College
/2018 - /2018
BETEC level 1 in Health & Social Care - Health
MacMillian Academy
/2016 - /2016
GCSEs - English
MacMillan Academy
/2016 - /2016
Object-oriented programming - Computing
Teesside University
/2023 - /2024
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