Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Underwood

Royal Tunbridge Wells

Summary

Developed leadership and training skills in fast-paced, customer-focused environment. Demonstrated ability to communicate effectively, develop team members, and implement training programs.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
12.2023 - Current
  • Trained new crew members on food safety and quality standards.
  • Assisted management in enforcing operational procedures and policies.
  • Lead Shifts

Waiter

Aktea Beach Village
03.2024 - 04.2024

Part of the Governments Turing Scheme

  • Delivered exceptional customer service to enhance guest satisfaction.
  • Managed multiple tables efficiently, ensuring timely food and beverage service.
  • Addressed guest inquiries and resolved issues promptly to ensure positive experiences.

Education

No Degree -

St Gregory's Catholic School
Royal Tunbridge Wells, United Kingdom

Skills

  • Customer service
  • Team leadership
  • Initiative
  • Communication
  • Leadership
  • Detail Orientated
  • Organizational Skills
  • Numerical Skills

Timeline

Waiter

Aktea Beach Village
03.2024 - 04.2024

Crew Trainer

McDonald's
12.2023 - Current

No Degree -

St Gregory's Catholic School
Thomas Underwood