Thomas Travers
Summary
Accomplished logistics leader with over a decade of experience running large-scale UK transport operations for major retail supply chains. Proven track record in leading high-performing teams, developing people, and driving operational excellence in fast-paced, high-demand environments. Strong interpretational judgement and autonomous decision-making, delivering consistent service performance while maintaining commercial control and cost efficiency. Skilled in problem-solving and continuous improvement, with a strategic focus on planning, prioritisation, and effective change management
Overview
10
10
years of professional experience
1
1
Certification
Work history
Transport operations manager
Wincanton PLC (B&Q)
2025.05 - Current
- Own day-to-day performance of UK transport operations for B&Q, ensuring consistent, safe, and cost-effective delivery across stores and distribution centres.
- Lead transport operations teams and supplier partners, setting clear expectations, managing performance, and driving accountability across the network.
- Control transport budgets and forecasts, identifying cost risks and implementing actions to protect service and margin.
- Lead and develop transport operations teams while also operating autonomously, taking ownership of time-critical decisions to resolve issues, manage risk, and maintain service continuity across the B&Q logistics network.
Transport Operations Manger
Wincanton PLC (Primark)
2024.05 - 2025.05
- Managed end-to-end UK transport operations supporting Primark’s national store and distribution network, ensuring high service levels, cost control, and on-time delivery performance.
- Led day-to-day logistics planning across high-volume retail flows, coordinating carriers, depots, and internal stakeholders to meet peak and seasonal demand.
- Drove continuous improvement initiatives to optimise routing, load efficiency, and transport utilisation, improving reliability while reducing operational costs.
- Maintained compliance with UK transport legislation, health & safety standards, and Primark operational policies, ensuring audit-ready operations.
- Monitored KPIs including OTIF, cost per mile, and carrier performance, implementing corrective actions to address service failures and risks.
- Supported contingency planning for disruption (weather, capacity constraints, system issues), maintaining service continuity across the UK network
Project lead
Wincanton PLC
2022.12 - 2024.05
- Led the end-to-end setup and delivery of new commercial contracts for major retail and travel clients including JD Sports, Jet2, and New Look, ensuring on-time implementation and full contractual compliance.
- Acted as project lead coordinating cross-functional teams (commercial, legal, operations, and finance) to onboard high-profile clients and transition contracts smoothly into live operation.
- Managed stakeholder relationships with key client contacts, resolving issues proactively and ensuring contract requirements were aligned with business capabilities.
- Delivered multiple new client contracts simultaneously, meeting tight deadlines while maintaining quality, governance, and risk controls.
Senior transport planner
DHL
2020.03 - 2022.12
Transport planner
Aplant (sunbelt rentals)
2016.07 - 2020.03
Education
GCSEs -
The JCB Academy
Skills
- Leadership & People Management
- Decision-Making & Accountability
- Operational Excellence
- Commercial & Cost Awareness
- Problem Solving & Continuous Improvement
- Planning & Prioritisation
- Adaptability & Change Management
- Excellent interpretational skills, applied to complex operational scenarios
- 10 years logistics experience
Affiliations
- Football
- Running
References
References available upon request.
Certification
ISOH Managing safely
Mental Health first Aid trained
First Aid trained
Full UK driving licence
References
References available upon request.
Timeline
Transport operations manager
Wincanton PLC (B&Q)
2025.05 - Current
Transport Operations Manger
Wincanton PLC (Primark)
2024.05 - 2025.05
Project lead
Wincanton PLC
2022.12 - 2024.05
Senior transport planner
DHL
2020.03 - 2022.12
Transport planner
Aplant (sunbelt rentals)
2016.07 - 2020.03
GCSEs -
The JCB Academy