Oliver Seddon

• Full responsibility for the management of all fleet vehicles, including company cars and plant.
• Forged strong relationships with the Business Directors,
• Redesigned and built the Plant and Transport department.
• Ensured full compliance with DVSA, O-Licence undertakings, LOLER, PUWER, and manufacturer maintenance schedules.
• Created accurate reporting and processes to monitor spend and productivity.
• Cost analysis of spend and produced weekly reports to directors.
• Led planned preventative maintenance programmes which led to reducing vehicle downtime.
• Implemented telematics and driver behaviour monitoring, resulting in improved fuel efficiency and reduced accident rates.
• Oversaw procurement, hire, off-hire, and disposal of plant and vehicles, ensuring best value and operational readiness.
• Investigated RTAs and plant incidents, producing corrective actions and toolbox talks to prevent recurrence.
• Built strong relationships with current suppliers and onboarded new suppliers to assist with Plant & Transport operations.
• Completed tenders on fuel cards, maintenance & repairs to ensure we received the best cost effective product for the business.
• Supported with the installation and implementation of the on site maintenance garage.
• Line-managed transport administrators and external maintenance providers.
• Managed the Manchester yard and all operations out of that yard including the two employed yard men.
• Heavily supported with the running on 3 other yards in Wales, Northwich and Kirkby.

• Managed the Fleet Department, ensuring a high-performing and engaged environment, while maintaining focus on achieving department objectives and delivering outstanding customer service.
• Managed department budgets and spending whilst also forecasting for future budgets.
• Saved £35k in maintenance costs by ensuring maintenance was completed correctly and to the right specifications whilst also reviewing suppliers to ensure cost effectiveness.
• Built new and enhanced current relationships to improve repair and maintenance network.
• Successfully onboarded new vehicle suppliers and maintained strong relationships.
• Completed supplier reviews in telematics, vehicle hire and vehicle leasing to ensure cost effectiveness.
• Successfully restructured department and streamlined processes to improve efficiencies.
• Designed and implemented a new system to improve efficiency and accuracy for resolving penalty charge notices.
• Responsible for analysis, data reporting and identifying of trends to improve spend and efficiency.
• Designed and implemented new reports to improve analysis.
• Responsible for the leasing of vehicles for the Staff car scheme and building strong relationships with lease companies.
• Supported with leasing of vehicles for the Fleet including cars and light commercial vehicles.
• Worked closely with Transport department.
• Continued role responsibilities from Fleet Team Leader.

• Lead the Fleet team, ensuring a high-performing and engaged environment, while maintaining focus on achieving team objectives and delivering outstanding customer service.
• Supported with daily operations and resource allocation, ensuring the right people are in the right roles at the right time to meet business demands.
• Acted as the main point of contact for escalated issues, resolving customer complaints and concerns in a timely and efficient manner.
• Compiled and reported on team KPIs, analysing trends and taking appropriate action to optimise team performance.
• Conducted regular audits and provide feedback to team members through continuous performance management and personal development cycles.
• Oversaw logistics planning, including fleet mix reporting and fleet cost management.
• Supported managing fleet spend, including SMR (Service, Maintenance, and Repair) costs, vehicle hire, and vehicle loss processes.
• Conducted quarterly performance reviews and regular Pit Stops with team members to ensure progress and alignment with company objectives.
• Worked closely with the Fleet Finance Coordinator to ensure efficient fleet management.

Fleet Complete are responsible for maintaining fleet vehicles, leased vehicles and privately owned vehicles. Our clients include Dawson Group, Gap Vehicle Hire, Arval, Enterprise Rent A Car, Hertz, Avis, Lex & Pendragon amongst others.

• Led and managed a team of 28 engineers, overseeing daily operations and performance.
• Delegated tasks and ensured efficient resource allocation to meet project deadlines and goals.
• Provided guidance, support, and training to team members to enhance productivity and skill development.
• Fostered a collaborative and positive work environment, addressing any conflicts or issues within the team.
• Monitored individual and team performance, providing regular feedback and performance evaluations.
• Managed and processed incoming bookings.
• Coordinated and scheduled appointments and work assignments for engineers to optimise daily operations.
• Communicated with clients to confirm scheduling details and resolve any conflicts or changes.
• Monitored and adjusted engineer schedules based on priority, availability, and service requirements.
• Worked closely with finance department to support with invoicing.
• Built relationships with customers and clients by ensuring they are informed of the latest updates on outstanding or completed work.
• Regularly liaising with clients to ensure all needs are met.
• Gained knowledge using 1link, Autodata systems.

• Ensuring costs are kept to a minimum by regularly working with the sales, wastage and destroyed figures to ensure that targets were achieved.
• Accountable for all training deadlines and legal paperwork completion for weekly deadlines.
• IT support; I was the 1st line of contact for the store. Fixing equipment, arranging contractor visits and completing regular surveys for the store.
• Responsible for a team of 25 partners, ensuring daily targets are met and ensuring adequate staff cover was provided at all times via rota's & managing holidays.
• Multi skilled and trained in all sections and operation of the store.
• Roles in Customer Service ensuring that customers are 100% satisfied with their shopping experience, whether it was handling complaints and resolving these to the customers satisfaction or making sure their experience was a fulfilling as possible.
• Involved in the organisation of complex annual Stock Takes & Partner Annual General Meetings.
• Branch sponsor ensuring new partners were fully trained and comfortable within their role. Also ensure they settled in well, enjoying and feeling comfortable within their job role.
• Involved in interview processes ensuring the right people are selected for each job role.
• Security and out of hours Keyholder for the store.
• Cash office trained and used to handling large amounts of money.