Summary
Overview
Work history
Education
Skills
References
Timeline
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Thomas James Hindmarch

Seaton Burn

Summary

Proactive and dynamic professional with expertise in concise communication, financial budgeting, and CRM software. Demonstrates strong sales tracking abilities and product knowledge, contributing to enhanced customer retention. Experienced in sales and accounts tracking, keeping the divisional targets in clear view.

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work history

Business Manager

Lookers Nissan Gateshead
01.2025 - 09.2025

Business Manager

Lookers Premium
03.2023 - 12.2024
  • Achieved better customer relations with regular contact.
  • Streamlined business operations to improve efficiency.
  • Optimised resource allocation, maintaining a balanced operational cost structure.
  • Devised sales targets, driving the team's motivation and focus towards achieving them.
  • Conducted performance reviews to identify areas of improvement.
  • Managed budget forecasts to ensure financial stability.

Premium Sales Executive

Lookers Premium
01.2022 - 03.2023
  • Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Identified new business opportunities that enhanced growth potential of the company. (Sale or Return)

Sales Executive

Lookers Nissan Newcastle
01.2019 - 01.2022

Sales Executive

Evans Halshaw Vauxhall
06.2018 - 01.2019

Education

Diploma of Higher Education - Principles of Leadership and Management

Chartered Institute of Management
Newcastle
03.2024 - 04.2025

Diploma of Higher Education - Networking & System Support

Gateshead College
Gateshead

Skills

  • Communication proficiency
  • Financial budgeting
  • CRM software expertise
  • Sales tracking
  • Product knowledge
  • Retention experience

References

  • Kieran Backhouse, Sales Manager, 07807766588
  • Karl Mann, Sales Manager, 07535000038

Timeline

Business Manager

Lookers Nissan Gateshead
01.2025 - 09.2025

Diploma of Higher Education - Principles of Leadership and Management

Chartered Institute of Management
03.2024 - 04.2025

Business Manager

Lookers Premium
03.2023 - 12.2024

Premium Sales Executive

Lookers Premium
01.2022 - 03.2023

Sales Executive

Lookers Nissan Newcastle
01.2019 - 01.2022

Sales Executive

Evans Halshaw Vauxhall
06.2018 - 01.2019

Diploma of Higher Education - Networking & System Support

Gateshead College

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Thomas James Hindmarch