Thomas James Hindmarch
Seaton Burn
Summary
Proactive and dynamic professional with expertise in concise communication, financial budgeting, and CRM software. Demonstrates strong sales tracking abilities and product knowledge, contributing to enhanced customer retention. Experienced in sales and accounts tracking, keeping the divisional targets in clear view.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Business Manager
Lookers Nissan Gateshead
2025.01 - 2025.09
Business Manager
Lookers Premium
2023.03 - 2024.12
- Achieved better customer relations with regular contact.
- Streamlined business operations to improve efficiency.
- Optimised resource allocation, maintaining a balanced operational cost structure.
- Devised sales targets, driving the team's motivation and focus towards achieving them.
- Conducted performance reviews to identify areas of improvement.
- Managed budget forecasts to ensure financial stability.
Premium Sales Executive
Lookers Premium
2022.01 - 2023.03
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Identified new business opportunities that enhanced growth potential of the company. (Sale or Return)
Sales Executive
Lookers Nissan Newcastle
2019.01 - 2022.01
Sales Executive
Evans Halshaw Vauxhall
2018.06 - 2019.01
Education
Diploma of Higher Education - Principles of Leadership and Management
Chartered Institute of Management
Newcastle 2024.03 - 2025.04
Diploma of Higher Education - Networking & System Support
Gateshead College
GatesheadSkills
- Communication proficiency
- Financial budgeting
- CRM software expertise
- Sales tracking
- Product knowledge
- Retention experience
References
- Kieran Backhouse, Sales Manager, 07807766588
- Karl Mann, Sales Manager, 07535000038
Timeline
Business Manager
Lookers Nissan Gateshead
2025.01 - 2025.09
Diploma of Higher Education - Principles of Leadership and Management
Chartered Institute of Management
2024.03 - 2025.04
Business Manager
Lookers Premium
2023.03 - 2024.12
Premium Sales Executive
Lookers Premium
2022.01 - 2023.03
Sales Executive
Lookers Nissan Newcastle
2019.01 - 2022.01
Sales Executive
Evans Halshaw Vauxhall
2018.06 - 2019.01
Diploma of Higher Education - Networking & System Support
Gateshead College