Susanna Tunnell

As the sole office support, I managed all the administration for the school.

• Maintained high level of accuracy whilst processing payments for improved financial operation.
• Enhanced financial transparency by conducting detailed audits on a regular basis.
• Performed meticulous risk assessment, mitigated potential fiscal issues.
• Identified areas of cost reduction through careful analysis of expenditure patterns.
• Improved operational efficiency by automating various finance-related tasks wherever possible.
• Managed team effectively towards achieving set targets, enhanced overall team performance.
• Efficiently processed payroll for staff members.
• Organised and carried out month-end, quarterly and year-end processes.
• Compiled financial data for business forecasting and budgeting.

• Conducted regular account reviews to maintain accurate records.
• Developed strong relations with clients, fostering loyalty and trust on both ends.
• Enhanced customer satisfaction by resolving billing disputes amicably yet promptly.
• Streamlined debt collection processes resulting in improved financial health of the company.
• Liaised with sales department for achieving better client communication.

• Calculated client invoices with an efficient use of accounting software.
• Processed purchase orders, resulting in improved operational efficiency.
• Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
• Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
• Maintained company purchase and sales ledgers.
• Reviewed customer invoices for accuracy and posted information to general ledger.
• Answered member calls regarding accounts and made necessary adjustments and payments.

Purchase Ledger

• Reviewed software specifications for comprehensive understanding prior to testing phase, aiding accuracy of results.
• Performed regression tests after bug fixes, confirming improved functionality.
• Enhanced software quality by conducting thorough testing and debugging processes.
• Identified bugs for rectification to improve overall user experience.

Supported Finance Director

Managed a team of secretarial staff.