Thomas Hill

• Adhered strictly to traffic laws, reduced risk of accidents.
• Resolved logistical issues swiftly to ensure on-time deliveries.
• Enhanced customer satisfaction with prompt and courteous delivery service.
• Provided reliable service as a result of meticulous attention to detail.
• Maintained vehicle cleanliness for a professional appearance.
• Managed time efficiently to meet all delivery deadlines.
• Followed route schedules, improved punctuality.
• Kept accurate records of all deliveries made during the day.
• Assisted in loading and unloading of goods, ensured safe transportation.
• Navigated through heavy traffic whilst maintaining composure.
• Performed daily vehicle inspections to ensure safety.
• Communicated effectively with customers to confirm deliveries.
• Demonstrated professionalism when dealing with clients, fostered positive relationships.
• Showcased strong ability to handle high pressure situations calmly during peak hours.
• Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
• Delivered customer orders within target timeframes.
• Interacted with customers pleasantly and professionally, delivering first-class care and service.

• Executed deliveries accurately and efficiently, exceeding service expectations by planning routes before hand in the most efficient route.
• Operated tail lift safely to move pallets, also training new employees on safe use of tail lift operation.
• Confidently used hand-held electronic device to capture proof of delivery.
• Checked items for safe loading and security, adhering to specified load capacity information ensuring the truck axles weren't overloaded.
• Ensured vehicles were in safe condition by undertaking safety checks at start and end of shifts.
• Demonstrated understanding of Tachograph legislation and effective use of Digital Tachograph card.
• Gained strong understanding of using a manual and electric pump truck on on tail lift and on, and off the truck.
• Trained new employees with the company on safety procedures inside the company and outside on the roads, ensure they are sticking to the health and safety guidelines inside the company and outside during deliveries.
• Exhibited excellent communication skills to deliver high quality customer service.
• Gained 1 year and 5 month experience driving rigid vehicle since acquiring HGV licence.

Learnt

• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Monitored line processes to maintain consistency in quality, quantity and presentation.
• Properly handled and stored food to eliminate illness and prevent cross-contamination.
• Utilised proper cleaning techniques to sanitise counters and utensils used in preparation of raw meat, poultry, fish and eggs.
• Strong communication skill with fellow employees under pressured environment to keep on track with food orders
• Maintaining strong customer relations with regulars and new customer though food being finished to high quality therefore also creating good environment to walk into for customers

• Helped train hockey from age groups of under 9s to under 12s on Saturdays.
• Delivered specific training to small group to develop their skills further

• Delivered specific training to small group to develop their skills further
• Helped train hockey from age groups of under 9s to under 12s on Saturdays.