Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Thomas Backhouse

Welshpool,Powys

Summary

Detail-oriented professional with expertise in item scanning, discount calculation, and money counting. Proficient in warehouse operations, including barcode scanner usage and stock rotation practices. Demonstrates strong skills in Microsoft Excel and basic mathematics, ensuring accurate price scanning and effective stock location methods. A reliable team player with a keen sense of time consciousness, committed to enhancing operational efficiency.

Overview

1
1
year of professional experience
9
9
years of post-secondary education

Work history

Customer service cashier

B&M Retail
Welshpool, Powys
10.2024 - 10.2025
  • Assisted customers in locating products and answering inquiries about store policies.
  • Processed transactions efficiently and ensured accuracy in cash handling procedures.
  • Maintained cleanliness and organisation of checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Monitored stock levels at checkout and communicated needs to management promptly.

Customer service assistant

Poundland
Welshpool, Powys
11.2024 - 06.2025
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Provided support to team by managing customer complaints and feedback effectively.
  • Utilised computer systems to process transactions and maintain accurate records.
  • Engaged with customers in a friendly manner to promote a welcoming environment.
  • Coordinated with colleagues to ensure timely delivery of services and information.
  • Maintained knowledge of products and services to offer accurate assistance.

Education

GCSEs - ict

Welshpool High school
Welshpool, Powys
09.2022 - 06.2024

GCSEs - business

welshpool high school
Welshpool, Powys
09.2022 - 07.2024

GCSEs - mathematics

Welshpool High School
Welshpool, Powys
09.2022 - 07.2024

GCSEs - English

Welshpool High School
Welshpool
09.2022 - 07.2024

A-Levels - ict

welshpool high school
welshpool
09.2024 - 05.2025

A-Levels - business

welshpool high school
welshpool
09.2024 - 05.2025

A-Levels - creative media

welshpool high school
welshpool
09.2024 - 05.2025

Skills

  • Item scanning
  • Discount calculation
  • Money counting
  • Bagging items
  • Price scanning
  • Warehouse operations understanding
  • Barcode scanner usage
  • Stock location methods
  • Stock rotation practices
  • Time consciousness
  • Basic mathematics understanding
  • Team player
  • Microsoft Excel
  • Mathematics

References

References available upon request.

Timeline

Customer service assistant

Poundland
11.2024 - 06.2025

Customer service cashier

B&M Retail
10.2024 - 10.2025

A-Levels - ict

welshpool high school
09.2024 - 05.2025

A-Levels - business

welshpool high school
09.2024 - 05.2025

A-Levels - creative media

welshpool high school
09.2024 - 05.2025

GCSEs - ict

Welshpool High school
09.2022 - 06.2024

GCSEs - business

welshpool high school
09.2022 - 07.2024

GCSEs - mathematics

Welshpool High School
09.2022 - 07.2024

GCSEs - English

Welshpool High School
09.2022 - 07.2024
Thomas Backhouse