Thomas Backhouse
Welshpool,Powys
Summary
Detail-oriented professional with expertise in item scanning, discount calculation, and money counting. Proficient in warehouse operations, including barcode scanner usage and stock rotation practices. Demonstrates strong skills in Microsoft Excel and basic mathematics, ensuring accurate price scanning and effective stock location methods. A reliable team player with a keen sense of time consciousness, committed to enhancing operational efficiency.
Overview
1
1
year of professional experience
9
9
years of post-secondary education
Work history
Customer service cashier
B&M Retail
Welshpool, Powys
10.2024 - 10.2025
- Assisted customers in locating products and answering inquiries about store policies.
- Processed transactions efficiently and ensured accuracy in cash handling procedures.
- Maintained cleanliness and organisation of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Monitored stock levels at checkout and communicated needs to management promptly.
Customer service assistant
Poundland
Welshpool, Powys
11.2024 - 06.2025
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Provided support to team by managing customer complaints and feedback effectively.
- Utilised computer systems to process transactions and maintain accurate records.
- Engaged with customers in a friendly manner to promote a welcoming environment.
- Coordinated with colleagues to ensure timely delivery of services and information.
- Maintained knowledge of products and services to offer accurate assistance.
Education
GCSEs - ict
Welshpool High school
Welshpool, Powys 09.2022 - 06.2024
GCSEs - business
welshpool high school
Welshpool, Powys 09.2022 - 07.2024
GCSEs - mathematics
Welshpool High School
Welshpool, Powys 09.2022 - 07.2024
GCSEs - English
Welshpool High School
Welshpool 09.2022 - 07.2024
A-Levels - ict
welshpool high school
welshpool 09.2024 - 05.2025
A-Levels - business
welshpool high school
welshpool 09.2024 - 05.2025
A-Levels - creative media
welshpool high school
welshpool 09.2024 - 05.2025
Skills
- Item scanning
- Discount calculation
- Money counting
- Bagging items
- Price scanning
- Warehouse operations understanding
- Barcode scanner usage
- Stock location methods
- Stock rotation practices
- Time consciousness
- Basic mathematics understanding
- Team player
- Microsoft Excel
- Mathematics
References
References available upon request.
Timeline
Customer service assistant
Poundland
11.2024 - 06.2025
Customer service cashier
B&M Retail
10.2024 - 10.2025
A-Levels - ict
welshpool high school
09.2024 - 05.2025
A-Levels - business
welshpool high school
09.2024 - 05.2025
A-Levels - creative media
welshpool high school
09.2024 - 05.2025
GCSEs - ict
Welshpool High school
09.2022 - 06.2024
GCSEs - business
welshpool high school
09.2022 - 07.2024
GCSEs - mathematics
Welshpool High School
09.2022 - 07.2024
GCSEs - English
Welshpool High School
09.2022 - 07.2024