Theresa Holmes
London
Summary
Executive Assistant with extensive experience supporting C-suite executives across Mining, FMCG, Banking, and Energy sectors. Proven track record of managing complex tasks with precision and discretion at Board and Director levels. Strong problem-solving abilities and exceptional organizational skills, complemented by advanced proficiency in Microsoft Office. Recognized for outstanding communication and interpersonal skills, contributing to effective teamwork and successful project outcomes.
Overview
33
33
years of professional experience
Work History
EA to CIO (contract temping)
Springer Nature
London
10.2025 - 01.2026
- Acted as a trusted advisor to the CIO, providing insight and support on daily operations and long-term strategy.
- Collaborated with senior leaders to drive projects forward and ensure timely delivery of outcomes.
- Managed the CIO’s priorities by tracking initiatives, anticipating challenges, and keeping critical tasks on schedule.
- Coordinated special projects from start to finish, aligning results with organisational goals.
- Served as primary contact for stakeholders, representing the CIO’s office with professionalism.
- Provided high-level administrative support including complex diary management, agendas, travel, and confidential correspondence.
- Screened and prioritised communications, ensuring the CIO remained focused on strategic objectives.
- Prepared and reviewed reports, presentations, and meeting materials for executive discussions.
- Supported leadership team preparations for executive meetings, ensuring accuracy and deadlines were met.
- Oversaw CIO office operations, coordinating with IT leadership and ensuring clear departmental communication.
Executive Assistant To Chief Technical Officer
Anglo American
London
07.2021 - 09.2025
- Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
- Handled sensitive information with discretion, adhering to data protection laws and company policies.
- Managed diaries and organised meetings and appointments for senior executives to optimise their schedules.
- Collaborated with other departments to ensure cohesive business operations and effective communication.
- Arranged international travel, visas, accommodation, and itineraries for executives to facilitate seamless business operations.
- Maintained organised calendar covering team meetings, trips and appointments.
- Organised corporate events, including conferences and dinners, to enhance company culture and stakeholder engagement.
- Developed and maintained administrative processes to improve efficiency and support executive team productivity.
- Managed expenses and budgets for executive departments, providing timely reports to finance teams.
Executive Recruitment Officer (Temporary)
Anglo American
06.2021 - 07.2021
- This role was supporting the Head of Global Recruitment for Level 4 and above at Anglo American.
- Scheduling of internal and external meetings, including interview scheduling
- Entering and tracking candidate information in the relevant systems and ensuring appropriate stakeholders have access to information
- Manages the storage of all confidential candidate data and supports the business with any candidate related queries
- Provide support for on-going global programmes in building the service and transitioning it to a more data driven and strategic Executive Recruitment function
- Work with Hiring Managers, HR BP, Talent Managers, Delivery Consultants and wider TA
- Acts as first point of contact for questions from candidates, delivering an exceptional candidate care
Executive Administrator Office Manager for Shell International - Creatives Team for Shell
Shell International
01.2019 - 06.2020
- Company Overview: Shell Creative Solutions is the centre of excellence for all Shell creative works including events, film works, print works, digital and media.
- This role was supporting the Creative Solutions Leadership Team at Shell.
- Provide day-to-day support to the directors including: complex and dynamic calendar management for internal and external meetings, managing heavy European and International travel arrangements.
- Manage team meeting schedule, structure, agenda, minutes and follow-up – Particularly with regards to the Leadership Meetings which are approx. 1 week and need full attendance and constant note taking and action plan – so attending these in full.
- Build cross-functional relationships with key partners in other departments – particularly in the External Relations and Brand Team arena.
- Assist in the preparation of correspondence, briefs, presentations, and packets for internal and external meetings – particularly focus on the power-point presentations for bi monthly meetings and the monthly External Relations highlights for team.
- Assist in the preparation of presentations using Power-point.
- Concur – This was my biggest role supporting the expenses for the team. The team paid for all Shell events on Concur and cross charged. I managed and expensed over £1.3 Million of spend and crossed charged.
- Organize space planning for Shell on 23rd Floor of Shell Head Office.
- Organise large offsite events for team for training, hospitality, team builds.
- Shell Creative Solutions is the centre of excellence for all Shell creative works including events, film works, print works, digital and media.
Executive Administrator
British American Tobacco
04.2018 - 11.2018
- Provide confidential and comprehensive administration/secretarial support, covering highly sensitive project work (HR in nature)
- Manage calendars on behalf of senior managers, keeping a close eye on what to be actioned depending on priorities of managers.
- Assist managers with their Expense & Time management where required.
- Arrange Conferences / team meetings, ownership from start to finish and keeping a close eye on cost ensuring budgets are adhered to.
- Maximise own impact on others (i.e. peers, internal & external) to build effective working relationships and get things done.
- Maintain strong working relationships with all functions/key stakeholders, including external suppliers – e.g. events companies, facilitators.
- Assisting with records management
- Day to day budget management (raising POs, tracking of invoices reporting and ad hoc requests)
Office Manager and Executive Assistant
PATRIZIA UK
Mayfair, London
06.2017 - 04.2018
- Full Office Manager role ad all its individual responsibilities.
- Greetings Guests, Managing Meeting rooms and VC Room for London Office.
- Managing supplies, IT
- Complex International travel bookings and itineraries including visa applications
- Diary management for MDs
- Arranging internal and external meetings including catering
- Booking restaurants and sourcing venues
- Managing team attendance records, sick forms
- Managing the new starter and leaver process
- Organising couriers and car travel
- Submitting expenses
- General ad hoc duties as required
- Liaising with other teams within the company on various projects
PA to Sales Director/Various Positions
Diageo PLC
London
09.2001 - 12.2016
- Managing a busy and ever changing diary and scheduling of senior top to top meetings – senior level customer and internal for wide customer base and understanding priority customers.
- Arranging travel – domestic and international and full itinerary including transfers, visa and accompanying expenses coded to each project.
- Complete planning & logistics for team meetings including large away days for full team (vary to 170 to 100 persons)
- Hospitality events including managing fully charity clay pigeon shoot for paying customers to Scotland (private dinners, lunches, evenings)
- Managing of many varied charity events raising funds for GroceryAid of which I personally raised thousands of pounds
- Managing SD diary - including booking meeting rooms via Condeco, catering, security passes, wifi codes, team dinners, agendas and travel
- Processing travel and expenses on Concur Processing team / my expenses and invoices for team (Concur/SAP/COUPA packages – Advanced)
- Proof reading and amending PowerPoint/Excel presentations
- Payment of invoices on SAP/Coupa - Raising Purchase Orders
- Arranging teleconferences, Webex and video conferences
- Full support to Sales Team of Sales Director including Direct Reports/Full team
- Managing team information and using Workday System
PA to MD Equity Capital Markets
JP Morgan
London, Embankment
05.1993 - 01.2001
- Managing a complex and changing diary to include senior level customer pitches and top level senior meetings
- Arranging wide and varied travel – multiple trips across world.
- Arranging visas as required in time for travel.
- Using scheduled airlines and private charter to facilitate travel (often arranged last minute)
- Processing complex travel and expenses in various currency to full reconciliation to zero balances
- Proof reading and amending PowerPoint presentations
- Producing Power-point documents/reports
- Full support to Equity Capital Markets Team
- Additional duties of Business Technology Co-Ordinator – which meant I was fully responsible for new starters equipment and management of the Equity Team IT requirements
Education
Diploma - London Chamber Commerce Institute Secretarial Diploma, Background to Business, advanced typing/shorthand skills
Paddington College
London, UKO’Level - English (Language/Literature), Math
Sion Manning Girls School
London, W10, UKSkills
- IT literate
- Microsoft Suite
- Gmail
- Google Docs
- Slack
- Typing speed 90 words per minute
- Shorthand speed 90 words per minute
- Coupa
- Brands Tracking Database
- Workday
- Concur
- Condeco
- Webex
- Video Conferences
- Teleconferencing
- Zoom
- Executive Assistant Skills
- Project Manager Assistant Skills
- Events Management
- Office Management
- Front of House Duties
- Managing meeting rooms
- Managing IT/AV equipment
- Client management
- Contract management
- Mail management
- Telephone management
- Office logistics
- Budget management
- Agenda management
- Presentation materials management
Custom Section
Have worked at senior level for Anglo American, DIAGEO, BP, Shell and J P Morgan showing longevity, diversity and ability to progress. I am excited for my next role and will bring my experience and skills to the fore.
Timeline
EA to CIO (contract temping)
Springer Nature
10.2025 - 01.2026
Executive Assistant To Chief Technical Officer
Anglo American
07.2021 - 09.2025
Executive Recruitment Officer (Temporary)
Anglo American
06.2021 - 07.2021
Executive Administrator Office Manager for Shell International - Creatives Team for Shell
Shell International
01.2019 - 06.2020
Executive Administrator
British American Tobacco
04.2018 - 11.2018
Office Manager and Executive Assistant
PATRIZIA UK
06.2017 - 04.2018
PA to Sales Director/Various Positions
Diageo PLC
09.2001 - 12.2016
PA to MD Equity Capital Markets
JP Morgan
05.1993 - 01.2001
Diploma - London Chamber Commerce Institute Secretarial Diploma, Background to Business, advanced typing/shorthand skills
Paddington College
O’Level - English (Language/Literature), Math
Sion Manning Girls School