Theresa Hanratty

• Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
• Oversaw stock checks and reordering, ensuring product availability at all times.
• Serving customers, sourcing change, food handling and preparation, cash handling including dumping and refilling 68 machines.
• Conflict resolution when players are losing heavily and others are winning around them it can cause a very hostile environment.

I have raised 4 happy, healthy, strong independent boys who have helped me grow as they have. I love helping them make their class projects and attend as many school functions as possible even selling my crafts and bath bombs at the summer and Xmas fayres.

I sold handmade award winning bath and body products for a small family run firm based in Leeds UK.

I mostly sold at craft fares and table top sales however I did sell a small amount online too.

Stock taking, cash handling and use of float.

• Processed payments accurately reducing discrepancies at end of shift tallying.
• Provided excellent service to customers, resulting in repeat business.
• Developed rapport with regular patrons fostering a loyal customer base.
• Serving customers both at the bar and on the floor.
• I always challenge 25 where deemed necessary.
• Restocking of fridges, shelves, displays (POS) spirits, snacks and glassware.
• Always maintaining a high standard of cleanliness and safety both behind and in front of house.
• Hourly toilet checks on male, female and disabled facilities.