Tetiana Shara

• Maintained regular contact and strong relationships with multi-national clients by providing comprehensive support.
• Adapted sales techniques to specific clients and promoted products based on individualised client needs.
• Resolved customer concerns promptly to maintain satisfaction. Handle incoming calls and other communications.
• Planned and developed strategies to increase sales
• Maintained documentation and reports using excellent IT skills in Outlook, Word and Excel.

• Smoothly processed incoming orders, handling over 1000 transactions per day with exceptional accuracy

• Made and served multiple cafe beverages per day with speed, quality and consistency

• Opened/Closed cabin and maintained store cleanliness

• Calculated the daily float balance

• Maintained regular and consistent attendance and punctuality

• Maintained and opereted coffee machines, blenders, slush machines and other equipment

• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.

• Memorised ingridients and recipes for speciality drinks