Tendayi Makuyana
Birmingham,West Midlands
Summary
Detail-oriented mail team member versed in receiving, sorting and dispatching parcels. Highly organised in managing mail movements and thorough in maintaining documentation. Strengths include time management, multitasking and focus on efficiency.
Overview
5
5
years of professional experience
Work history
Postal worker
Royal Mail
Birmingham, West Midlands
05.2020 - Current
- Cultivated positive relationships with customers through friendly interactions.
- Improved sorting speed with meticulous attention to detail.
- Sorted mail accurately, ensuring correct distribution.
- Assisted colleagues during peak times, fostering teamwork.
- Maintained excellent customer service for positive community relations.
- Facilitated parcel tracking by using barcode scanner with precision.
Education
Bachelor of Science - Bakery and Patisserie Technology
University College Birmingham
Birmingham Foundation Degree in Science - Bakery and Patisserie Technology
University College Birmingham
Birmingham09.2024
Bachelor of Science - Applied Accounting
Oxford Brookes University
Oxford03.2011
Bachelor of Science - Accounting
Association of Chartered Certified Accountants
Birmingham03.2007
Skills
- Handling complaints
- Mail sorting
- Data analysis
- Project Management
- Administration
- Incorrect address handling
- Analytical-thinking
Timeline
Postal worker
Royal Mail
05.2020 - Current
Bachelor of Science - Bakery and Patisserie Technology
University College Birmingham
Foundation Degree in Science - Bakery and Patisserie Technology
University College Birmingham
Bachelor of Science - Applied Accounting
Oxford Brookes University
Bachelor of Science - Accounting
Association of Chartered Certified Accountants
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