Tegan Dean

• Assisted in the accurate dispensation of prescription medications by closely following pharmacists' instructions.
• Processed prescriptions accurately for improved patient care.
• Prepared prescription labels to ensure customer clarity, resulting in fewer medication errors.
• Confirmed patient details before dispensing medication, eliminating prescription errors.
• Liaised effectively with healthcare providers to confirm prescription details, ensuring patient safety and avoiding potential medical issues.
• Educated patients on processes and best practices to prevent prescription delays.
• Raised medicine-related issues with the pharmacist for further assessment.
• Maintained and updated Patient Medication Records (PMRs) to enhance data quality.
• Identified and recommended suitable over-the-counter products to customers.
• Assisted customers with over-the-counter product selection based on their needs or symptoms, increasing customer satisfaction.
• Answered customer enquiries about medication use, contributing to their wellbeing and health awareness.
• Provided exceptional service and medication advice, fostering customer satisfaction and trust.
• Contributed ideas in team meetings to enhance pharmacy services and patient care.
• Maintained up-to-date knowledge of NHS regulations to ensure compliance during daily tasks.
• Conducted regular inventory checks for efficient stock management.
• Demonstrated commitment to continuous learning, staying updated with latest pharmaceutical industry changes and guidelines.
• Ensured cleanliness standards in pharmacy, promoting a safe and hygienic environment for patients and staff.
• Enhanced patient understanding of medication side effects through clear explanation, reducing potential health risks.
• Greeted customers and provided friendly, knowledgeable healthcare advice and service.
• Informed patients on potential supply and availability issues and recommended the best course of action.
• Answered telephones and provided information about order status, shop hours and pharmacy procedures.
• Stored medicines in appropriate temperature-controlled conditions to maintain quality.
• Cleaned equipment and containers between use to avoid cross-contamination.
• Educated patients in monitoring and maintaining good health.
• Contributed to a smooth-running pharmacy by supporting administrative tasks such as answering phone calls and arranging appointments.
• Cleaned equipment and containers between use to avoid cross-contamination.
• Educated patients in monitoring and maintaining good health.

Processed transactions quickly, increasing customer satisfaction through reduced waiting times.

Enhanced team productivity with diligent administrative tasks.

Collaborated with team to fulfil responsibilities aligned with current position.