Taylor Holden
Holywell,Flintshire
Summary
I am a motivated worker in any job that I do. I have great social skills and adore working with other people. I have a history in healthcare, as well as customer service. I am efficient and always work in a timely manner. I always go above and beyond to educate myself on topics I can use more training in, as I love to learn and provide a version of myself that my team can rely on.
Overview
4
4
years of professional experience
Work history
Barista
Starbucks
Northop Hall, Flintshire
2026.06 - Current
- Offered personalised beverage recommendations, enhancing customer connections.
- Promoted seasonal beverages effectively increasing their uptake.
- Performed cash handling duties accurately to maintain financial integrity.
- Educating customers on different coffee blends and flavours.
- Maintaining cleanliness of the café area whilst preparing orders.
- Managed high volume orders during peak hours maintaining quality of service.
Learning Disability Support Worker
Glyn Rhosyn
Holywell, Flintshire
2026.02 - 2026.06
- Implemented care plans set out by healthcare professionals.
- Provided companionship during outings.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Problem solving.
- driving residents to appointments, clubs and college.
- Basic life support.
- Assisted with mobility issues enabling easier movement around the home.
- Ensuring policies are followed and carried out appropriately.
Mental Health Support Worker
Seren Gobaith
Rhyl, Denbighshire
2025.03 - 2026.02
- Conducted regular welfare checks on patients to ensure safety.
- Supported individuals to improve their wellbeing with weekly goal-setting sessions.
- Promoted safe environment by following risk assessment guidelines.
- Encouraged positive lifestyle changes for sustainable mental health improvements.
- Ligature cutting.
- Basic life support.
- Therapeutic activities.
- Conducting handovers to ensure night staff have the correct information.
- Engaging with patients families and communicating information effectively to ensure they are always up to date with patient progression.
Crew Member
McDonald’s
A55 Expressway, Flintshire
2024.01 - 2025.03
- Prepared food items according to the established recipes.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Managed inventory levels for efficient operations during peak hours.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Handled high-pressure situations calmly providing solutions promptly.
- Maintained cleanliness standards by regularly cleaning and sanitising workstations.
Store Assistant
Primark
Broughton , Flintshire
2023.11 - 2024.01
- Managed inventory effectively to prevent stock shortages.
- Arranged displays attractively, driving impulse purchases.
- Supported colleagues during peak hours for efficient checkout process.
- Provided product information to facilitate informed purchasing decisions.
- Improved product availability by effectively restocking shelves.
- Received deliveries timely, ensuring rapid shelf restocking.
Barista
Starbucks
Northop Hall, Flintshire
2022.07 - 2023.11
- Managed high volume orders during peak hours maintaining quality of service.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Education
Diploma of Higher Education - Art and Design
Coleg Cambria
Wrexham 09/2022 - 05/2023
Skills
- Resilience during long shifts
- Teamwork
- IT skills
- Point-Of-Sale system
- Handling customer complaints
- Time management
- Social skills
- Self effiacy
- Efficient work pace
- Positive attitude under pressure
- Responsibility acceptance
Timeline
Barista
Starbucks
2026.06 - Current
Learning Disability Support Worker
Glyn Rhosyn
2026.02 - 2026.06
Mental Health Support Worker
Seren Gobaith
2025.03 - 2026.02
Crew Member
McDonald’s
2024.01 - 2025.03
Store Assistant
Primark
2023.11 - 2024.01
Barista
Starbucks
2022.07 - 2023.11
Diploma of Higher Education - Art and Design
Coleg Cambria
09/2022 - 05/2023