Tara Jones

• Assisted with mobility needs to prevent accidents and injuries in the home environment.
• Administered personal care to clients with physical disabilities for improved quality of life.
• Delivered high-quality care by adhering strictly to individual care plans.
• Worked flexibly across different shift patterns including weekends and bank holidays to ensure continuous provision of essential care services.
• Maintained professional boundaries whilst offering comfort and reassurance to those under hospice or respite care.
• Safeguarded dignity of vulnerable adults during personal care delivery, fostering a respectful relationship.
• Offered daily living assistance such as bathing, dressing, feeding; making everyday life more manageable for clients.
• Developed strong rapport with service users through effective listening skills and empathy.
• Shared hobbies and interests to build rapport with clients.

• Handled cash transactions efficiently, ensuring accurate accounting.
• Familiarised self with various fare structures and discount offers, enhancing sales opportunities.
• Assisted passengers with special requirements, promoting an inclusive service environment.
• Addressed complaints promptly, improving overall customer satisfaction levels.
• Adhered strictly to health and safety regulations within the workplace; prioritised passenger safety above all else.

• Collected signatures for proof of delivery as required by regulations.
• Handled confidential items responsibly, maintaining trust.
• Assisted colleagues during peak times, fostering teamwork.
• Prioritised workload effectively to meet all deadlines.
• Enhanced safety standards by conducting regular vehicle inspections.
• Loaded and unloaded postal vehicles carefully, eliminating parcel damage.
• Streamlined route planning to expedite daily tasks.
• Sorted mail accurately, ensuring correct distribution.

• Abided by health and safety regulations, ensured safer environment for all pupils and staff members.
• Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
• Kept premises tidy to enhance students' learning experience.
• Ensured cleanliness by regularly sweeping and mopping school corridors.
• Correctly used colour-coded equipment.
• Safely stored cleaning solutions, equipment and chemicals.
• Worked quickly to complete cleaning within allotted timeframes.

• Executed food preparation tasks efficiently to meet dining deadlines.
• Implemented hygiene protocols throughout daily duties ensuring safe food handling.
• Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
• Collaborated with other team members for smooth catering operations during events.
• Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.

• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Increased customer satisfaction by resolving issues.
• Completed customer orders with speed and accuracy.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.

Same as above.

Running a very busy online shopping delivery department.

As before, different location

• Streamlined staff rotas to optimise efficiency.
• Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
• Trained new team members, enhanced service quality.
• Planned menu changes seasonally for fresh dining options throughout the year.
• Implemented new menus, improved dining experience.
• Increased table turnover rate with efficient floor management.
• Monitored stock levels regularly; minimised waste and over-ordering incidents.
• Enhanced customer satisfaction by addressing and resolving complaints promptly.
• Managed daily operations for smooth restaurant functioning.

• Improved workflow efficiency with effective task delegation amongst staff members.
• Ensured adherence to health and safety regulations by supervising cleaning routines.
• Facilitated communication between kitchen and serving staff, improving overall service delivery.
• Conducted inventory checks, maintaining optimal stock levels at all times.
• Organised catering staff for efficient service during peak hours.
• Welcomed guests into venues, showing them to tables and providing menus.

• Coordinated large-scale catering events, contributing to the company's reputation.
• Upheld hygiene and safety regulations through regular checks and audits.
• Fostered a collaborative work environment amongst staff members contributing to better productivity.
• Hired and managed catering staff to perform best practices and quality standards.
• Supervised food preparation for events, assessing for quality, proper plating and portioning.
• Planned and developed menus for catering events to meet expectations and budgets for clients.
• Worked with chefs to plan menus according to client needs and budgets.