Tanya Williams
Warrington
Summary
Dedicated Public Health Support Worker with experience in public health and customer service, supporting children and families. Skilled in communication and organisation, adept at managing busy environments and handling confidential information. Seeking Out of Hours Dental Receptionist role to leverage healthcare and customer-facing expertise in a dental setting.
Overview
2027
2027
years of professional experience
Work History
Public Health Support Worker
Oral Health Team
Warrington
05.2025 - Current
- Deliver oral health education lessons to children and families.
- Deliver the Supervised Toothbrushing Programme across Warrington early years settings.
- Engaged with professionals, families, and children to provide information and answer questions about oral health.
- Work closely with nurseries, early years staff and other professionals.
- Build positive relationships with settings and professionals.
- Coordinated Tasty Tuck initiatives to promote nutritious food choices among children.
- Represented Oral Health Team at customer-facing public events to raise awareness of oral health.
- Maintain accurate records and handle information confidentially.
- Manage my own workload and work as part of a team.
Public Health Support Worker
0-19 Team
10.2024 - 05.2025
- Delivered the National Child Measurement Programme.
- Engaged with children and families to explain programme details and address inquiries, fostering understanding and participation.
- Collaborated with schools and professionals to coordinate programme implementation and facilitate communication.
- Maintained accurate records and followed confidentiality and safeguarding procedures.
- Coordinated daily tasks to ensure timely completion of responsibilities while meeting deadlines.
Parenting Support Worker
St Helens Council
08.2019 - 09.2024
- Delivered Triple P Parenting Programme, equipping parents with effective tools and strategies.
- Provided tailored support to parents, enhancing their practical parenting skills.
- Delivered parenting sessions and activities.
- Built strong relationships with families through consistent and open communication. with families.
- Collaborated with other professionals to provide comprehensive support for families.
- Followed safeguarding procedures and organised sessions.
- Ensured confidentiality of sensitive information by adhering to privacy protocols. and accurate records.
Hairdresser
- Delivered friendly and professional customer service to enhance client satisfaction.
- Addressed customer queries and resolved issues promptly to ensure a positive experience.
- Listened to customers and understood their needs.
- Built strong relationships with customers.
- Coordinated diary management to maximise appointment efficiency.
- Managed time effectively during busy periods.
- Maintained high standards of cleanliness and hygiene.
- Worked independently and took responsibility for my customers.
Education
Level 3 -
Children's Workforce
Level 3 -
Hairdressing
Certificate -
Care
Skills
- Safeguarding awareness
- Childcare experience
- Health education
- Community health initiatives
- Family support strategies
- Appointment management
- Diary management
- Professional collaboration
- Customer service excellence
- Customer care excellence
- Adapts under pressure
- Organised
- Team worker
- Independent worker
- Communication skills
- Customer care excellence
Custom
- Level 3 Children's Workforce
- Level 3 Hairdressing
- Care Certificate
- Safeguarding Children
- Safeguarding Adults
Timeline
Public Health Support Worker
Oral Health Team
05.2025 - Current
Public Health Support Worker
0-19 Team
10.2024 - 05.2025
Parenting Support Worker
St Helens Council
08.2019 - 09.2024
Hairdresser
Level 3 -
Children's Workforce
Level 3 -
Hairdressing
Certificate -
Care