Tanjeela Sufi
Milton Keynes,UK
Summary
Detail-oriented professional with expertise in organizational and communication skills, adept at managing schedules and client interactions. Proven ability in providing administrative support and solving problems in high-pressure environments. Strong multitasking, customer service, and team coordination skills applicable across various industries.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work history
Clinic administrator
Xyla Services, Acacium Group
London
11.2021 - Current
- Coordinated rotas for cardiologists, physiologists, and bank staff to optimise coverage.
- Managed payroll processes to ensure timely employee compensation.
- Sent ECG reports to GPs while overseeing incident management and letter validation.
- Scheduled patients from waiting lists, collaborating with clients to improve appointment efficiency.
- Monitored project progress through regular updates and strategic check-ins.
- Maintained high-quality standards amidst competing priorities.
- Supported SEL and Lung Health teams with crucial operational tasks.
- Ensured confidentiality of patient data in compliance with data protection regulations.
International Recruitment Consultant
Pulse International, Acacium Group
London
05.2018 - 11.2021
- Placed healthcare professionals into long-term placements in Middle East and Australia, generating over £100K in one year.
- Managed licensing, registration, meetings, placements, and contracts.
- Developed strong client relationships.
- Established strong client relationships by understanding and addressing their specific recruitment needs.
- Collaborated closely with HR teams, enhancing overall organisational recruitment performance.
- Conducted thorough candidate screening interviews to guarantee fit with company culture and role requirements.
- Leveraged social media platforms for effective talent acquisition strategies.
- Negotiated competitive salaries to secure top talent for clients.
- Managed multiple job vacancies to ensure optimal fulfilment rate.
- Streamlined recruitment processes for improved productivity and client satisfaction.
- Managed entire recruitment lifecycle from initial brief through to offer stage, providing seamless experience for both candidates and clients.
Trainee Recruitment Consultant
Pulse Nursing, Acacium Group
London
11.2014 - 05.2018
- Dealt with largest NHS client Barts in the UK.
- Attended client meetings and handled nursing placements.
- Managed training, pay, bookings, and queries.
- Placed nurses in Prisons and worked with the Ministry of Justice.
- Followed up on placements, demonstrating commitment to client satisfaction.
- Maintained client relationships with regular updates and communication.
- Gained exposure to multiple sectors, broadening knowledge base and versatility.
- Developed a strong understanding of niche markets within the recruitment industry.
- Updated internal databases with candidate information accurately and efficiently.
- Sourced suitable applicants for job vacancies through various methods.
Account Manager
Mayday Healthcare
London, Victoria
10.2013 - 10.2014
- Managed nurses' information and client-candidate relationships to enhance service delivery.
- Negotiated contracts that secured profitable deals for the organisation.
- Oversaw compliance paperwork using online systems to ensure regulatory adherence.
- Cultivated business relationships, fostering loyalty and long-term commitment.
- Monitored competitor activity to maintain competitive advantage in the market.
Biba Brand Specialist & Trainer
House of Fraser
London, Victoria
01.2013 - 10.2013
- Resolved pay queries and recruited nurses to fulfil staffing needs.
- Trained sales staff on branding strategy for enhanced sell-through performance.
- Collaborated with cross-functional teams to ensure consistency in marketing materials.
- Established strong customer relationships, leveraging interpersonal skills to foster engagement.
Senior Cashier
Zara
London, Oxford Circus
04.2009 - 12.2012
- Trained new staff and cashiers on point-of-sale system, boosting operational efficiency.
- Worked flexible hours, including holidays, to address staffing requirements.
- Enhanced customer experience by delivering prompt and efficient service.
- Uphold company policies while managing refunds and exchanges effectively.
- Contributed to store targets through upselling techniques.
- Collaborated with team members during peak periods to ensure seamless operations.
- Assisted in inventory management, minimising stock discrepancies.
- Ensured accuracy in financial transactions through meticulous attention to detail.
Education
BA Humanities - Journalism & Media Communications combined with English Language and Communication
University of Hertfordshire
Hertfordshire 09.2009 - 05.2013
A-Levels - English Language and Communication, Media and AS in Sociologist
City and Islington Sixth Form College – Angel Campus
London 09.2006 - 05.2008
Skills
- Recruitment & Talent Acquisition
- Client Relationship Management
- Compliance & Paperwork Management
- Microsoft Office, SPSS, Internet Explorer, Mozilla Firefox
- Team Player & Organized
- Political & Community Engagement
- Resilient and Results-Driven
- Strategic planning capabilities
- Records management
- Sensitive information handling
- Professional telephone manner
- Crisis handling
- Contract negotiation
Community Service
- Knowles Primary School, Parent Governor, 2024-11, Present, Elected by parents to represent the school community., Contribute to governance, strategic planning, and policy oversight., Support the leadership team in improving student outcomes and school development.
- Councillor Candidate (Local Ward, Election 2026), 2025-07-14, Campaigning through canvassing, leafleting, and team coordination with fellow councillors., Managed social media content and outreach for the campaign., Attended council and committee meetings, as well as meetings with MP, mayor, and local stakeholders.
Languages
English
Advanced
Bengali
Advanced (C1)
References
References available upon request.
Timeline
Clinic administrator
Xyla Services, Acacium Group
11.2021 - Current
International Recruitment Consultant
Pulse International, Acacium Group
05.2018 - 11.2021
Trainee Recruitment Consultant
Pulse Nursing, Acacium Group
11.2014 - 05.2018
Account Manager
Mayday Healthcare
10.2013 - 10.2014
Biba Brand Specialist & Trainer
House of Fraser
01.2013 - 10.2013
BA Humanities - Journalism & Media Communications combined with English Language and Communication
University of Hertfordshire
09.2009 - 05.2013
Senior Cashier
Zara
04.2009 - 12.2012
A-Levels - English Language and Communication, Media and AS in Sociologist
City and Islington Sixth Form College – Angel Campus
09.2006 - 05.2008
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