Tanika Brownlie
Manchester,MAN
Summary
Offering strong interpersonal skills and proactive approach to customer service. Knowledgeable about maintaining stock levels, handling transactions, and creating welcoming environment. Ready to use and develop communication, organisational, and teamwork skills in retail role.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
desert shop assistant
desires
Manchester, Lancashire
2023.10 - 2024.08
- managed point of sale transactions and cash handling with consistent accuracy and reduced register errors.
- Prepared desserts and maintained display presentation to increase impulse purchases and customer satisfaction.
- Resolved customer complaints and provided product recommendations to improve repeat patronage and service rating.
- Maintained inventory and coordinated supply orders to prevent stockouts and ensure consistent menu availability.
- Monitored ingredient freshness and quality, ensuring reliable product standards and consistent customer experience.
Shop assistant
A6 convenience store
Manchester, Lancashire
2021.11 - 2022.01
- Managed stock levels on shop floor for continuous product availability.
- Handled cash register efficiently, ensuring accurate transactions.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Greeted every customer warmly, promoting friendly atmosphere.
- Maintained clean, appealing shop environment for comfortable shopping experience.
Education
GCSEs -
whalley range 11-18 high school
Manchester 2015.09 - 2018.03
GCSEs -
Buile Hill Visual Arts College
Manchester 2018.04 - 2020.07
Skills
- Product display setup
- Store maintenance awareness
- Digital cash registers
- Cash handling proficiency
- Shop floor maintenance
- Effective multitasking
- Flexible
- Customer Service
- Attention to Detail
- Stock management
- Food preparing
- Cleaning
- Outgoing and enthusiastic
- Team player
Timeline
desert shop assistant
desires
2023.10 - 2024.08
Shop assistant
A6 convenience store
2021.11 - 2022.01
GCSEs -
Buile Hill Visual Arts College
2018.04 - 2020.07
GCSEs -
whalley range 11-18 high school
2015.09 - 2018.03