Tania Begum
London,Greater london
Summary
Offering strong customer service skills and positive attitude. Knowledgeable about handling transactions, stocking shelves, and maintaining clean shopping environment. Ready to use and develop communication, teamwork, and problem-solving skills in the role.
Experienced in retail sector with focus on customer service and stock management. Can ensure smooth running of store operations, thanks to keen attention to detail and organisational skills. Brings forth ability to manage multiple tasks simultaneously, Ensuring stock levels are well maintained and customer queries are resolved promptly.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Store assistant
Tesco Extra
London, greater london
2025.11 - 2026.01
- Supported colleagues during peak hours for efficient checkout process.
- Ensured products' freshness by regularly checking and removing expired items.
- Maintained store cleanliness for appealing shopping environment.
- Assisted customers, resulting in positive shopping experience.
- Assisted 50 customer call everyday with inquiries and transactions, ensuring a smooth shopping experience.
- Maintained store cleanliness and product freshness by regularly checking stock and removing expired items.
- Collaborated with colleagues during peak hours to enhance efficiency at the checkout.
- Increased sales by 5-10%.
Childcare Assistant
Beenish Luqman
Islington, Islington
2024.03 - 2024.12
- Supported children's emotional well-being by providing comfort during times of distress or anxiety.
- Kept accurate records of each child's day-to-day activities, health updates or behavioural concerns.
- Prepared craft materials encouraging creativity among children.
- Assisted with meal preparation, ensuring dietary needs were met for healthier growth of child.
- Promoted effective communication with parents to keep them informed about their child's progress.
- Encouraged positive behaviours using various recognition methods.
- Created caring bonds with children for comfort and safety within nursery.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Education
Bachelor of Arts - Sociology
Sylhet Womens College.Sylhet.Bangladesh
Sylhet, Bangladesh 01/2018 - 08/2022
Skills
Customer service
Communication skill
Time management
Problem-solving, teamwork, adaptability
Customer query resolution
Flexible
Retail software proficiency
Certification
I have completed Certificate of Higher Education Skills for the Workplace (Health and Social Care)
Timeline
Store assistant
Tesco Extra
2025.11 - 2026.01
Childcare Assistant
Beenish Luqman
2024.03 - 2024.12
Bachelor of Arts - Sociology
Sylhet Womens College.Sylhet.Bangladesh
01/2018 - 08/2022