Mekal Qaisi
Manchester,Lancashire
Summary
Hard-working, with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
3
3
years of professional experience
Work history
Store assistant
Sainsbury's
Manchester, Lancashire
02.2020 - 02.2021
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Strategically arranged and displayed new season merchandise to promote and maximise sales.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed store opening and closing, shop floor cleaning and till reconciliations.
Warehouse picker
Paragon Meed (Agency)
Manchester, Lancashire
12.2021 - 01.2022
- Accurately packed and picked high-volume orders in fast-paced environments.
- Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
- Processed orders using handheld scanners with speed and precision.
- Labelled and organised packages for accurate deliveries.
- Packaged products using skin wrap machines.
- Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.
- Double-checked orders against pick lists to reduce errors and confirm accuracy.
Crew member
Five Guys
Manchester, Lancashire
10.2021 - 11.2021
- Operated cash register to take payments and process orders.
- Ran orders from kitchen to dining areas.
- Maximised restaurant cleanliness and accessibility.
- Prepared food and beverages within target timeframes.
- Trained in food safety and hygiene practices.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Attended to customers with friendly and accurate service.
- Maintained clean and sanitary food preparation areas and equipment.
- Warmly greeted customers and proactively reduced wait times.
Kitchen team member
Park Inn By Radisson
Manchester, Lancashire
06.2022 - 02.2023
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Minimised food waste with FIFO system, verifying all ingredients stored at correct temperatures.
Store colleague
Lidl
Manchester, Lancashire
11.2022 - 04.2023
- Processed payment transactions, utilising store POS system to maintain balanced till and accurate cash handling.
- Monitored floor stock and inventory to proactively report shortages and reduce out-of-stock times.
- Helped customers with large items, transporting safely from store to vehicle.
- Answered customer enquiries, explaining store policies and checking inventory for desired products.
- Cleaned and tidied salesfloor to maintain order and enhance customer shopping experiences.
- Updated product labelling and pricing to reflect discounts and offers.
- Guided customers to locate products or alternative items.
- Received and processed product returns.
Education
GCSEs -
Prestwich Arts College
09/2013 - 07/2017
Certificate of Higher Education - Business
Manchester College
Manchester 08/2021 - 05/2022
Skills
- Customer service
- Financial management
- Customer relations
- Loss prevention
- Stock taking
- Cashing up
- Customer retention
- Outgoing and enthusiastic
- Food preparing
- Customer service oriented
- Money handling
- Superb time management
- Accurate money handling
Languages
English
Fluent
Arabic
Fluent
Timeline
Store colleague
Lidl
11.2022 - 04.2023
Kitchen team member
Park Inn By Radisson
06.2022 - 02.2023
Warehouse picker
Paragon Meed (Agency)
12.2021 - 01.2022
Crew member
Five Guys
10.2021 - 11.2021
Store assistant
Sainsbury's
02.2020 - 02.2021
GCSEs -
Prestwich Arts College
09/2013 - 07/2017
Certificate of Higher Education - Business
Manchester College
08/2021 - 05/2022
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