Tanatswa Marion Tsuro
Kings Lynn
Summary
Dedicated professional with extensive expertise in dementia care, elderly care, and crisis management. Proven ability to deliver comprehensive care plans and facilitate team building workshops that enhance employee collaboration. Skilled in patient relationship building, infection prevention and control, and safeguarding principles. Committed to promoting independence and providing compassionate support through effective communication and empathy. Career goal: To continue advancing in the healthcare sector by leveraging skills in emotional support and patient care to improve quality of life for individuals with diverse needs.
Overview
5
5
years of professional experience
25
25
years of post-secondary education
1
1
Certification
Work History
Health care assistant
Ontime Response Healthcare
Kings Lynn
05.2023 - 01.2026
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Positioned, lifted and transported patients with limited mobility.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Worked closely with nurses to maintain high levels of communication.
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Engaged in respectful communication, respecting the dignity of those in care.
- Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
- Positioned and transported patients in wheelchairs or on movable beds.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Provided emotional support and companionship, building trusting relationships.
- Established friendly rapport with patients to promote positive health and wellbeing.
- Facilitated patient mobility through assistance with walking, transfers, and use of mobility aids, preventing falls and promoting independence.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
- Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
Healthcare support worker
new venture care
Worthing
01.2022 - 04.2023
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained strict confidentiality of information regarding patients.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Clinical support worker
Chiredzi Hospital Zimbabwe
Chiredzi
05.2021 - 03.2022
- Checked food prepared met recipe, portion and serving requirements to uphold standards.
- Maintained excellent standards of patient hygiene, assisting with bathing, toileting and feeding.
- Minimised health risk exposure by bathing and grooming animals according to prescribed schedules.
- Assisted residents with bathing, dressing, feeding, lifting and transferring.
- Assisted service users with personal care including bathing, dressing, continence management and care of pressure areas.
Education
Personal Emergency Evacuation Plan (PEEP) awareness in Care - Bitesize - Heathy and safety
Citation
King's Lynn 01.2026 - 01.2027
Safeguarding Vulnerable Adults part one - Introduction and the risks faced by vulnerable adults. - Heathy care
Citation
King's Lynn 01.2026 - 01.2027
Medication Practice Level 2 - Healthcare
Citation
King's Lynn 01.2026 - 01.2027
Epilepsy Awareness Level 1 - Healthcare
Citation
King's Lynn 01.2026 - 01.2027
Epilepsy Awareness Level 1 - Healthcare
iHasco
King's Lynn 01.2026 - 01.2027
CPR Awareness - certified - Healthcare
iHasco
King's Lynn 01.2026 - 01.2027
Risk Assessment Awareness - Certified - Healthcare
ihasco
King's Lynn 01.2026 - 01.2027
Communication Level 2 - Healthcare
Ihasco
King's Lynn 01.2026 - 01.2027
Person Centred Care Level 2 - Health care
Ihasco
King's Lynn 01.2026 - 01.2027
Stress in the workplace - Certified - Healthcare
Ihasco
King's Lynn 01.2026 - 01.2027
Conflict Resolution Level 1 - Healthcare
Ihasco
King's Lynn 01.2026 - 01.2027
RIDDOR - Healthcare
Ihasco
King's Lynn 01.2026 - 01.2027
Moving and Handling Level 2 - Health and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Legionella and Legionnaires Disease Awareness - Certified - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Infection Control - Certified Level 1 Pres - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Health and Safety Awareness - Certified - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Safeguarding Vulnerable Adults part two - Types of abuse, disclosures and reporting. - Health and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Mental Capacity Level 2 - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Fire Extinguisher Use - Certified - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Autism Awareness Level 2 - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Safeguarding Adults Level 2 - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Mental Health Level 2 - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
General Data Protection Regulations (GDPR) - Certified - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Care Certificate - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Dementia awareness - Healthy and safety
Ihasco
King's Lynn 01.2026 - 01.2027
Rapid Healthcare Induction - healthcare
Whites Training Rapid induction certificate
CARE CERTIFICATE - healthcare
Florence Academy Care Certificate
st Johns Ambulance Certificate - Ambulance
Care certificate
A-Levels - Arts
Grasslands High School
O level - Ordinary Level
Red Cross High School
Skills
- Dementia care
- Care plan delivery
- Elderly care
- Carer support
- Healthy meal preparation
- Communication skills
- Team building
- Facilitated team building workshops enhancing employee collaboration
- Crisis management
- Emotional support
- Hygiene maintenance
- Independent living support
- Manual handling
- Bedmaking
- Personal care assistance
- Healthcare and safety
- Calm under pressure
- Empathy and compassion
- Basic life support
- Documentation
- Mental health support
- Safeguarding knowledge
- Assisting with personal hygiene
- Patient bathing
- Infection prevention and control
- Patient care
- Dementia awareness
- Hoist operation
- Patient relationship building
- Infection control awareness
- Disability support
- Meal delivery
- Personal care
- Patient interaction
- Patient record keeping
- Clear communication
- Confidentiality standards
- Infection control
- Independence promotion
- Safeguarding principles
- Care documentation
- Time management
- Behavior management
- Patient safeguarding
- Record-keeping
- Confidentiality understanding
- Patient handling and positioning
- Food Hygiene
- Bathing and dressing assistance
- First Aid
- Personal hygiene maintenance assistance
- Mobility support
- Personal hygiene promotion
- Health and safety protocols
- Monitoring observations
- Housekeeping
- Dementia care training
- Patient mobility assistance
- Toileting and grooming
- Professionalism
- Manual handling certification
- Compassionate care giver
- Patient observation
- Pressure area care
- Compassionate care
- Patient observations
- Confidentiality adherence
Affiliations
- I do home work
- playing basket ball
- reading novel
- home workouts
- singing
Accomplishments
was once a headboy in high school
Certification
ambulance certificate
A level certificate
O level certificate
Whites training rapid health induction certificate
Class 4 UK drivers license
Languages
English
Languages
6,3
Websites, Portfolios and Profiles
- tsurotanatswa5@gmail,com
- tanatswatsuro@icloud.com
Additional Information
- I always aim to provide person-centred care and treat every client with dignity, respect, and patience.
- I understand how important consistency is for clients, so l make sure my practice is steady and dependable.
- I communicate clearly with clients, families and colleagues and l listen carefully to understand needs.
- Am always open to feedback and interested in learning new things.
- Am able to recognise when someone needs emotional support.
- I take safe guarding seriously and I understand the importance of reporting concerns immediately.
Education
pass,pass,90%,96%,95%
Hobbies and Interests
1. Helping others
2.cooking or baking
3. Reading and learning
4. Outdoor activities like walking or jogging
5. Gardening
REFERENCES
- ONTIME RESPONSE HEALTHCARE ( Kings Lynn ) manager : Caroline Simende
- Number : +44 7482 194763
- info@ontimeresponse.co.uk
NEW VENTURE CARE
( Worthing )
Info@newventure.co.uk
Reading novels , gym , jogging
Discipline
Timeline
Personal Emergency Evacuation Plan (PEEP) awareness in Care - Bitesize - Heathy and safety
Citation
01.2026 - 01.2027
Safeguarding Vulnerable Adults part one - Introduction and the risks faced by vulnerable adults. - Heathy care
Citation
01.2026 - 01.2027
Medication Practice Level 2 - Healthcare
Citation
01.2026 - 01.2027
Epilepsy Awareness Level 1 - Healthcare
Citation
01.2026 - 01.2027
Epilepsy Awareness Level 1 - Healthcare
iHasco
01.2026 - 01.2027
CPR Awareness - certified - Healthcare
iHasco
01.2026 - 01.2027
Risk Assessment Awareness - Certified - Healthcare
ihasco
01.2026 - 01.2027
Communication Level 2 - Healthcare
Ihasco
01.2026 - 01.2027
Person Centred Care Level 2 - Health care
Ihasco
01.2026 - 01.2027
Stress in the workplace - Certified - Healthcare
Ihasco
01.2026 - 01.2027
Conflict Resolution Level 1 - Healthcare
Ihasco
01.2026 - 01.2027
RIDDOR - Healthcare
Ihasco
01.2026 - 01.2027
Moving and Handling Level 2 - Health and safety
Ihasco
01.2026 - 01.2027
Legionella and Legionnaires Disease Awareness - Certified - Healthy and safety
Ihasco
01.2026 - 01.2027
Infection Control - Certified Level 1 Pres - Healthy and safety
Ihasco
01.2026 - 01.2027
Health and Safety Awareness - Certified - Healthy and safety
Ihasco
01.2026 - 01.2027
Safeguarding Vulnerable Adults part two - Types of abuse, disclosures and reporting. - Health and safety
Ihasco
01.2026 - 01.2027
Mental Capacity Level 2 - Healthy and safety
Ihasco
01.2026 - 01.2027
Fire Extinguisher Use - Certified - Healthy and safety
Ihasco
01.2026 - 01.2027
Autism Awareness Level 2 - Healthy and safety
Ihasco
01.2026 - 01.2027
Safeguarding Adults Level 2 - Healthy and safety
Ihasco
01.2026 - 01.2027
Mental Health Level 2 - Healthy and safety
Ihasco
01.2026 - 01.2027
General Data Protection Regulations (GDPR) - Certified - Healthy and safety
Ihasco
01.2026 - 01.2027
Care Certificate - Healthy and safety
Ihasco
01.2026 - 01.2027
Dementia awareness - Healthy and safety
Ihasco
01.2026 - 01.2027
Health care assistant
Ontime Response Healthcare
05.2023 - 01.2026
Healthcare support worker
new venture care
01.2022 - 04.2023
Clinical support worker
Chiredzi Hospital Zimbabwe
05.2021 - 03.2022
Rapid Healthcare Induction - healthcare
Whites Training Rapid induction certificate
CARE CERTIFICATE - healthcare
Florence Academy Care Certificate
st Johns Ambulance Certificate - Ambulance
Care certificate
A-Levels - Arts
Grasslands High School
O level - Ordinary Level
Red Cross High School