Kelly Smith

• Handled challenging behaviour from brain injured and dementia-affected individuals effectively without resorting to force or intimidation.
• Escorted patients for tests or procedures
• Kept records of around 20 patient progress, assisted medical staff in treatment planning.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Monitored vital signs of patients with meticulous attention to detail for accurate readings.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Worked closely with nurses to maintain high levels of communication.
• Prepared healthy meals and delivered feeding support.
• Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
• Submitted reports to manager regarding status of client.
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
• Supported clinical staff to complete health assessments.
• Maintained up-to-date patient records to enable care continuity between support providers.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
• Positioned, lifted and transported patients with limited mobility.
• Maintained confidentiality and compliance standards for optimised patient care.
• Monitored client health conditions and reported immediate issues to manager.
• Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
• Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
• Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.

• Provided detailed daily reports to parents regarding their child's day, ensuring transparency and trust.
• Facilitated nap times as part of routine care duties, contributing to overall wellbeing.
• Delivered high-quality childcare by maintaining a safe, clean and nurturing environment.
• Promoted hygiene practices by teaching basic grooming habits such as hand-washing before meals.
• Liaised effectively with colleagues during shift changes; guaranteed seamless continuity of care for all children.

Show customers around the show room providing relevant information

Complete ales

Arrange delivery and fitting of products purchased

• Resolved complaints efficiently, retaining customer trust and loyalty.
• Fostered positive relationships with clients, promoting brand loyalty.
• Organised display of products to attract potential customers.

• Processed payments swiftly for improved customer experience.
• Assisted customers with enquiries to enhance their shopping experience.
• Maintained clean and organised workspace to ensure efficient service.
• Packaged customer items carefully, ensuing merchandise safety.
• Managed queue effectively during peak hours for seamless checkout process.