Tanaka Isaac
Sales Representative
Manchester
Summary
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations. I'm very adaptable and knowledgeable about the different strategies of working in the retail industry. Hardworking student studying 'Retail and Commercial Banking' as a T-Level at Bolton College. Big team player, proficient in serving diverse customer needs and keep the shop operating smoothly.
Overview
2
2
years of post-secondary education
2
2
Certificates
Work History
Seasonal Sales Assistant
Tesco Extra
Leigh, Wigan
11.2024 - 12.2024
- Demonstrated a strong work ethic and commitment to customer satisfaction on peak days, especially Mondays and Saturdays in Christmas periods with 40% more customers.
- When working twilight hours, we must work as a team. We have to make sure all stock has been replenished and the shop floor is cleaned by the time the store opens in the morning.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Developed important skills in teamwork, adaptability and effective communication in a fast-paced retail environment.
- Acted friendly and reliable when interacting with customers and offering assistance and assurance when unsure about Tesco products.
- Thoroughly organising the fresh food warehouse so that the items expiring first were made to be easily accessible to avoid wasting the company thousands of pounds.
Seasonal sales assistant
Footasylum
Bolton, Greater Manchester
11.2024 - 12.2024
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Deep cleaning by sweeping and mopping store floor at the end of every shift to ensure customers walk into a safe environment the next day.
- Demonstrated product usage and features to customers.
- Ensuring customers have the perfect fit shoe in terms of width and length to ensure no returns. Re-lacing pair of shoes if customers were not happy with the fitting.
- Upsold accessories and impulse purchases to increase store profits by 15%.
- Used the store radios and iPhones to work as a team with the staff members in the back storage rooms. This creates efficiencies by not leaving the customer unattended whilst waiting for products that might not be on the shop floor.
- Organised displays to promote inventory and encourage customer purchases, especially during the Black Friday and Boxing Day sales.
Education
GCSEs - Maths, Physics, Geography, Chemistry, Business
St Ambrose Barlow RC High School
Sep 2018 - 06.2023
T-Levels - Accounting & Finance
The Manchester College
Manchester Sep 2023 - 06.2024
T-Levels - Accounting & Finance
Bolton College
Bolton Sep 2024 -
Skills
Customer relationship building
Active selling expertise
Patience and empathy
Stock control procedures
Effective problem solving
Team building coordination
Order processing
Strong resilience
Interests
Doing workout activities with family & friends - demonstrating my passion for fitness and health
Photography in unique landscapes - improves my technical skills, attention to detail and creativity
Remote international DJ - helped my understanding of many cultures, sounds and also helps networking with others
Languages
English
Fluent
Accomplishments
I participated in an advertisement for Salford City Football Group for safe graffiti designs.
Software
Microsoft 365 Apps
Certification
Food Safety & Hygiene
Quote
I never dreamed about success, I worked for it.
Estee Lauder
Timeline
Seasonal Sales Assistant
Tesco Extra
11.2024 - 12.2024
Seasonal sales assistant
Footasylum
11.2024 - 12.2024
GCSEs - Maths, Physics, Geography, Chemistry, Business
St Ambrose Barlow RC High School
Sep 2018 - 06.2023
T-Levels - Accounting & Finance
The Manchester College
Sep 2023 - 06.2024
T-Levels - Accounting & Finance
Bolton College
Sep 2024 -