Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Claudia Carter

Egham,Surrey

Summary

Motivated individual with experience in retail sales and customer service. Knowledge of providing product information and recommendations to customers, processing transactions and handling returns. Eager to contribute to youth support programmes and activities. Accustomed to working in youth-centred environments through volunteer opportunities. Focused on driving growth and development. Highly motivated Young Leader with extensive experience training varying ages, abilities and fitness levels. Driven to deliver engaging, fun experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Seasonal Sales Assistant

NEXT
01.2022
  • Handled any customer issues efficiently and to the best of my ability
  • Proactively replenished stock to maximise sales opportunities
  • Kept store clean and organised through regular quality inspections
  • Covered high-volume shopping seasons, including Easter and summer holiday shifts
  • Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records
  • Received, processed and organised deliveries within tight deadlines
  • Went the extra mile to locate merchandise for customers by researching and calling associated retail branches
  • Studied the legal side of dealing with cash and card transactions
  • Completed sales efficiently using a (POS) system.

Young Leader

Brownies
01.2019 - 01.2023
  • Used excellent communication skills to instruct groups to carry out delegated tasks as required
  • Arranged and planned activities for groups, including arts, physical education and language classes
  • Acted as a role model for groups, helping to inspire the girls in Brownies and encourage them to become Young Leaders when they're older.

Stall Assistant

The Body Shop at Home
01.2017 - 01.2023
  • Maintained updated product knowledge to support product demonstration and merchandising activities
  • Accepted and processed payments from customers, noting transactions for balancing finances
  • Kept customers happy by assisting buyers with queries, problems or concerns about products
  • Constructed and dismantled stalls and stands to sell products and close business after work hours
  • Wrapped and packaged goods sold, offering after-sales services to foster client loyalty
  • Took orders and prepared goods for delivery.

Education

Formby High School
01.2021 - 1 2023

Sacred Heart Catholic College
01.2016 - 1 2021

Skills

  • Stock Management
  • Customer Service
  • Effective Communication Skills
  • Customer Assistance
  • Payment Processing
  • Inventory Management
  • Tablet POS Operation
  • Stock Rotating
  • Concise Communication
  • Dispute Resolution
  • Event Assistance
  • First Aid Administration
  • Customer Query Management
  • Shelf Stacking
  • Stock Rotation
  • Refund and Exchange Management
  • Fundraising
  • Marketing Experience
  • Canva Experience
  • Youth relations
  • Data confidentiality
  • Community services
  • Confidence building
  • Safeguarding knowledge
  • Life skills development
  • Communication skills
  • Team building
  • Customer-focused
  • Time management
  • Leadership
  • Social media marketing
  • Marketing

Certification

Full UK Driving Licence.

Affiliations

  • Involved in STEAM Stars, volunteering in a local Primary School teaching them about different areas of STEM including engineering and computing. - A member of BioSoc in Royal Holloway

Timeline

Seasonal Sales Assistant

NEXT
01.2022

Formby High School
01.2021 - 1 2023

Young Leader

Brownies
01.2019 - 01.2023

Stall Assistant

The Body Shop at Home
01.2017 - 01.2023

Sacred Heart Catholic College
01.2016 - 1 2021

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Claudia Carter