Summary
Overview
Work History
Education
Skills
Preferredname
Timeline
Generic

Fardowsa Hassan

Liverpool

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

2
2
years of professional experience

Work History

Seasonal Sales Assistant

Ted Baker
11.2023 - 01.2024
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • .Enhanced customer satisfaction by offering personalized product recommendations, achieving a customer satisfaction score of 4.8 out of 5.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Consistently met and exceeded sales targets by an average of 30% each month, contributing to the overall team's success.

Teaching Assistant (SEN)

Rtriibe Agency
10.2022 - 04.2023
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Graded assignments and tests for over 100 students, providing constructive feedback that helped improve overall student performance by 10%.
  • Provided additional support for 10 students with special needs, ensuring they received necessary accommodations and resources.

Seasonal Sales Assistant

Primark
11.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments and efficiently handled an average of 50 customer transactions per hour during peak times, ensuring a smooth and timely checkout process.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations. Mastered new product lines and store policies within two weeks of hire, reducing the training period by 25%.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Team Leader

Subway
03.2022 - 07.2022
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Maths & English Tutor

First Class Learning
09.2021 - 12.2021
  • Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.
  • Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.

Education

Liverpool Hope University
06.2024

3 A- Levels -

Liverpool Life Sciences
06.2021

Skills

  • Friendly, Positive Attitude
  • Problem-Solving
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Customer Service
  • Excellent Communication
  • Computer Skills
  • Verbal Communication
  • Building rapport
  • Complaint Handling

Preferredname

Hanna

Timeline

Seasonal Sales Assistant

Ted Baker
11.2023 - 01.2024

Seasonal Sales Assistant

Primark
11.2022 - 01.2023

Teaching Assistant (SEN)

Rtriibe Agency
10.2022 - 04.2023

Team Leader

Subway
03.2022 - 07.2022

Maths & English Tutor

First Class Learning
09.2021 - 12.2021

Liverpool Hope University

3 A- Levels -

Liverpool Life Sciences

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Fardowsa Hassan