Tamsin Potts
Alderley Edge,Cheshire
Summary
I am a dedicated professional with extensive expertise in front desk security measures and booking system knowledge. I have frequently demonstrated exceptional time management mastery and a service-oriented mindset, ensuring seamless operations and customer satisfaction. My communication skills and telephone etiquette are exceptional, and I always maintain a professional under pressure. I am a friendly student with a polite, professional manner committed to achieving excellent service standards through compassionate communication and responsive administration support. I learn very quickly and I take direction well to achieve tasks to instructions.
Overview
2
2
years of professional experience
Work History
Medical receptionist
PhysioFit
Alderley Edge, Cheshire East
10.2023 - Current
- Managed high-volume phone calls, resulting in efficient appointment settings.
- Maintained clean reception area to promote a positive clinic environment.
- Interacted with various departments to ensure streamlined flow of information and documents.
- Provided empathetic customer service during stressful medical situations; eased patient anxiety.
- Updated patient medical records meticulously for accurate treatment history tracking.
- Ensured patient comfort by providing clear communication and timely service.
- Increased office productivity by managing supplies inventory effectively.
Food runner
Victors
Alderley Edge, Cheshire East
10.2022 - 10.2024
- Collaborated closely with staff members to maintain efficient restaurant operations, resulting in increased customer satisfaction.
- Assured quality service for all customers by promptly responding to requests and complaints.
- Demonstrated exceptional multitasking skills whilst prioritising large volumes of orders effectively.
- Ensured guest satisfaction, always serving meals with a smile and friendly manner.
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
Education
GCSEs -
Cheadle Hulme School
Cheadle Hulme 09.2019 - 07.2023
A-Levels - Biology, Psychology, Physical Education
Sir John Deane's Sixth Form College
Northwich 09.2023 -
Skills
- Maintaining professionalism under pressure
- Front desk security measures
- Booking system knowledge
- Time management mastery
- Service-Oriented mindset
- Filing system organisation
- Communication proficiency
- Telephone etiquette
- Dedication to cleanliness
- Patience with customers
- Hospitality mannerisms
- Food service etiquette
Affiliations
- Badminton
- Going out with friends
- Trying new restaurants
- Public Speaking
- Cooking
Accomplishments
DofE Silver and Bronze award, with my volunteering section teaching young children ages 4-11 years the initial skills of badminton to develop them into enhanced players.
Timeline
Medical receptionist
PhysioFit
10.2023 - Current
A-Levels - Biology, Psychology, Physical Education
Sir John Deane's Sixth Form College
09.2023 -
Food runner
Victors
10.2022 - 10.2024
GCSEs -
Cheadle Hulme School
09.2019 - 07.2023
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