Patricia Stringer

Handled incoming calls, processed messages, prescriptions, referrals typing and performed digital file scanning, cancel appointments at short notice if clinicians called in sick.

• Handled sensitive information discreetly, fostering trust amongst patients.
• Facilitated successful appointments by scheduling accurately and promptly.
• Updated patient medical records meticulously for accurate treatment history tracking.
• Provided empathetic customer service during stressful medical situations; eased patient anxiety.

I had a time away from work when my husband and I struggled to have a chid, we suffered numerous miscarriages and had all tests done and was advised by the doctor that if I could to take time out of work to give us the best chance to have a baby that is what I should do. Once we had agreed that it was not meant to be for us, I returned to work.

Co-owned and expanded family business as it grew

Handled enquiries and organised new business

Coordinated transport for cleaners to and from work locations daily

Managed banking, payroll and bookkeeping for businesses

• Verified accuracy of payroll reports before submission to management team.
• Resolved discrepancies by thorough verification of time records.
• Calculated overtime hours to ensure fair compensation for extra work done.
• Simplified the payment process with the use of computerised payroll systems.
• Managed pension contributions effectively, safeguarding employee retirement benefits.
• Assisted colleagues during peak periods to ensure continuous workflow.
• Prepared wage packets for manual workers, aiding in prompt payment distribution.

• Utilised excellent communication skills to provide detailed product information.
• Assisted customers with product selection for optimal satisfaction.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Offered personalised shopping advice to enhance customer experiences.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.