Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Tamnhi Phuong

London

Summary

Dedicated professional with a strong foundation in customer service and interpersonal skills, consistently demonstrating patience, composure, and a positive outlook. Reliable and punctual with a proven ability to remain calm under pressure while maintaining clear communication and a clean, tidy nature. Trustworthy and adaptable, excels in greeting customers and handling telephone etiquette with professionalism. Committed to delivering exceptional service and fostering positive client experiences.

Overview

2
2
years of professional experience

Work history

Receptionist

Princess Nails
London
01.2024 - Current
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Handled appointment scheduling to ensure smooth daily operations.

Education

Btec Level 2 - Childcare and Education

New City College
London
09.2024 -

Skills

  • Patience and composure
  • Reliable punctuality
  • Positive outlook
  • Flexible
  • Customer Service
  • Calm under pressure
  • Punctual
  • Greeting customers
  • Clear communication
  • Clean and tidy nature
  • Trustworthy
  • Telephone etiquette
  • Clean and neat

Affiliations

  • Singing, Baking and Cooking

Accomplishments

I was selected to join Sport Leadership class, this invloved working with children ages 6/12 years within sports programs.


Languages

Vietnamese
Intermediate

Timeline

Btec Level 2 - Childcare and Education

New City College
09.2024 -

Receptionist

Princess Nails
01.2024 - Current

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Tamnhi Phuong