Tamara Khan
London,United Kingdom
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Front of house team member
LARRY KING
London
11.2024 - Current
- Checked guest satisfaction regularly, addressing any issues promptly.
- Maintained high standards of customer service during peak times.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Orchestrated successful PR events, boosting company image.
- Worked closely with marketing team to align PR strategies with marketing goals; achieved cohesive branding message across all platforms.
- Coordinated PR events to boost brand awareness.
- Worked closely with marketing team, aligning PR efforts with overall business goals.
NHS Cadet
St John's Ambulance
london
06.2023 - 09.2023
- Facilitated team training exercises to maintain consistency.
- Encouraged students to work together to complete projects and solve problems.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
Conservationist
Alturas Rehabilitation Sanctuary
Costa Rica
01.2023 - 06.2023
- Consulted with land users about current problems, proposed plans and optimal conservation strategies.
- Prioritised retaining awareness of new and existing environmental regulations, contracts and organisation protocols to maintain compliance.
- Monitored health of animals, reporting changes or causes for concern.
- Maintained accurate and detailed logs and inventories of animals, food and equipment.
- Supported search and rescue missions by covering sections hard to reach with underwater drones.
- Guaranteed animal safety during surgical procedures, employing restraining techniques to minimise stress.
- Understood needs of different types of animals.
- Cleaned out animal living spaces to meet strict hygiene standards.
- Remained calm when handling animals to prevent chance of injury or reactive behaviour.
- Assisted in daily care routines for animals, including feeding and grooming.
Front of House Receptionist
Urban Mutts
London, United Kingdom
07.2021 - 12.2022
- Managed reception area, ensuring high presentation standards at all times
- Effortlessly built rapport with visitors from various backgrounds
- Balanced demanding workload and juggled multiple priorities in a calm and organized manner to maintain productivity even in peak periods
- Cultivated a warm and welcoming atmosphere to greet clients upon arrival
- Generated quality client correspondence in line with brand guidelines and tone of voice
- Acted as the main point of contact for external inquiries in person, by phone, and via email
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Answered and helped resolve inquiries from clients, vendors, and the general public
- Managed bookings using Booker software to schedule, cancel and re-arrange appointments
- Supported sales and marketing teams, including lead and campaign list building.
Conservationist
Cirenas
Costa Rica
01.2022 - 07.2022
- Consulted with land users about current problems, proposed plans and optimal conservation strategies.
- Prepared summaries and charts by testing and gathering samples and summarising findings.
- Detected and managed agricultural and environmental toxins, pests and diseases to prevent product loss.
- Administered vaccinations and preventive treatments to maintain optimal animal health.
- Observed animals to identify diseases and injuries.
- Implemented environmental enrichment keeping animals stimulated and content.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
Social Media Manager
Life Space Healing
London, United Kingdom
05.2019 - 03.2021
- Managing all social handles
- (Facebook, Instagram) Conceptualised unique and on-trend brand identity, personality, and stories
- Facilitated social media communities by developing productive discussions
- Adapted social media plan based on market research and customer data.
- Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.
- Boosted public image for target audiences using multiple engagement platforms.
Social Media Manager
JUICE BABY UK
London
01.2017 - 11.2018
- Managing all handles
- (Facebook, Twitter, Instagram) for a reputable vegan brand
- Over 32.5 K followers on Instagram
- Assisting in creating branding and marketing for new store openings
- Responsible for interaction with clients/bloggers/influencer's
- Reviewing analytics to ensure that we are maximising the investments of our budgets at all times
- Developing and executing engaging plans across all digital media platforms.
SKIN Magazine, Lead Assistant
Dubai
Dubai
06.2016 - 05.2017
- Supervising the post-production process, including editing, dubbing, and colour correction
- Co-ordination with the talent relations department to facilitate the execution and payment of talent contracts
- Created shot lists, booked talent and locations, and prepared the location and set for shooting
- Managing castings and selected shot locations Coordinating with and supervising vendor studios delivering newsletters
- Press emails.
Education
A-levels -
Ashbourne College
GCSES - undefined
Francis Holland
undefined
Psychotherapist - Psychotherapy
Psychosynthesis Trust
09.2020 - Current
Skills
A night for Hope' Charity Event Choose Love X Help Refugees
London- November 2019
- Creating and organizing professional fundraisers for global charity brands HELP REFUGEES and Choose Love
- Liaising and partnering with HELP REFUGEES to determine the distribution of funds to specific refugee centres in the Middle East Designing and curating all promotions
- Driving social exposure and delivering press emails to Magazines, Journalists, and relevant clientele selecting global brands to be sold at the event to contribute to raising funds for HELP REFUGEES
Further Skills
- Social media engagement methods
- Microsoft Excel
- Photography
- Writing
- Adobe
- Problem-solving
- Communication skills
- Social media marketing
- Patient therapy
- Counselling
- Alternative/ holistic healing
References
References available upon request.
Timeline
Front of house team member
LARRY KING
11.2024 - Current
NHS Cadet
St John's Ambulance
06.2023 - 09.2023
Conservationist
Alturas Rehabilitation Sanctuary
01.2023 - 06.2023
Conservationist
Cirenas
01.2022 - 07.2022
Front of House Receptionist
Urban Mutts
07.2021 - 12.2022
Psychotherapist - Psychotherapy
Psychosynthesis Trust
09.2020 - Current
Social Media Manager
Life Space Healing
05.2019 - 03.2021
Social Media Manager
JUICE BABY UK
01.2017 - 11.2018
SKIN Magazine, Lead Assistant
Dubai
06.2016 - 05.2017
GCSES - undefined
Francis Holland
undefined
A-levels -
Ashbourne College
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