Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Tamanna Chowdhury

London,United Kingdom

Summary

Dedicated professional with extensive expertise in customer service, food preparation, and health and safety. Demonstrates strong product knowledge and proficiency in handling packaging materials, ensuring compliance with food safety standards. Skilled in communication and customer interface, adept at cash handling, menu memorisation, and operating coffee machines. Committed to maintaining high standards of cleanliness through effective cleaning and sanitation procedures. Experienced in providing personal care support, including mobility assistance and daily living activities. Aims to leverage skills in a dynamic environment focused on delivering exceptional service.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

4
4
years of professional experience
14
14
years of post-secondary education

Work history

Support worker (Older adults in care)

Supporting care
London, United Kingdom
04.2025 - Current
  • Assisted patients with daily personal hygiene and incontinence care.
  • Safely lifted, transferred, and repositioned service users using hoists and wheelchairs.
  • Listened to clients' current struggles to signpost relevant support.
  • Maintained a clean, safe environment for patients' comfort and safety.

CAFE LAVISTA

Managing the place
Brick Lane, London, United Kingdom
01.2025 - 03.2025
  • Prepared fresh food items for sale, driving revenue growth in food sales..
  • Accurately handled cash transactions while maintaining speedy service during peak hours.
  • Maintained cleanliness of counters, machines, utensils, and seating areas for optimal café conditions.
  • Updated knowledge of menu items, providing effective guidance to customers.
  • Politely engaged with customers to foster a welcoming atmosphere.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Hotel Chocolate

Direct Packing
Bedfordshire, United Kingdom
09.2024 - 12.2024
  • Consistently arrived at work on time and ready to start immediately.
  • Worked flexible hours, covering nights, weekends, and bank holidays.
  • Completed customer orders with speed and accuracy.
  • Completed assigned packing tasks within target timeframes.
  • Handled delicate and perishable products with care.

Roni Textiles

Sales assistant
Sylhet, Bangladesh
01.2022 - 01.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

GCSEs - Humanities

Amberkhana girls school and collage
Sylhet, Bangladesh
01.2010 - 01.2021

A-Levels - Humanities

Amberkhana girls school and collage
Sylhet, Bangladesh
01.2021 - 01.2024

Skills

  • Product knowledge
  • Communication skills
  • Customer Service
  • Respectful attitude
  • Cash handling
  • Food preparation
  • Food and table service
  • Preparing customer orders
  • Coffee making
  • Housework and cleaning

Languages

English
Upper intermediate
Hindi
Advanced
Bengali
Native

Timeline

Support worker (Older adults in care)

Supporting care
04.2025 - Current

CAFE LAVISTA

Managing the place
01.2025 - 03.2025

Hotel Chocolate

Direct Packing
09.2024 - 12.2024

Roni Textiles

Sales assistant
01.2022 - 01.2023

A-Levels - Humanities

Amberkhana girls school and collage
01.2021 - 01.2024

GCSEs - Humanities

Amberkhana girls school and collage
01.2010 - 01.2021
Tamanna Chowdhury