Jasmine Scholes

• Worked collaboratively with other carers to provide comprehensive service.
• Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
• Developed personalised care plans which catered to individual needs and preferences of each patient.
• Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
• Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
• Provided exceptional care to elderly patients by assisting with daily tasks.
• Administered medication, ensuring correct dosage and timing.
• Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
• Offered companionship to reduce feelings of loneliness in patients.
• Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
• Assisted with mobility to ensure safety and prevent accidents.
• Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
• Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.

• scan and arrange post
• book patients into slots for our surgery or the out of hours surgery.
• scan documents onto patient records and process the Lloyd George's .
• Maintained accurate, detailed reports for patient record-keeping.
• Handled high volume of incoming calls, effectively managing time and resources.
• Performed administrative duties such as data entry and file management contributing towards an organised workspace.
• Directed calls to appropriate departments fostering effective internal communication.
• Managed emergency situations calmly, ensuring proper authorities were contacted promptly if necessary.
• Impeccable telephone manner .

During my time with Blue Talking Therapies I worked alongside the Office Manager assisting in the following duties:

• Organised incoming post.
• Managed front desk duties, ensuring smooth operations.
• Facilitated effective communication by promptly forwarding phone calls and messages.
• Handled sensitive information with confidentiality, maintaining trust within the organisation.
• Ordered necessary office supplies keeping inventory levels optimal at all times.
• petty cash
• Served as the first point of contact, representing company in a professional manner.
• Compiled and updated records for easy access and retrieval.
• Provided exceptional customer service to visitors.
• Updated appointment calendars, reducing scheduling conflicts.
• Kept reception area clean and neat to give visitors positive impression of the company.

• ensure all clients were comfortable and happy in the environment.
• Received constructive feedback from senior stylists, leading to skills improving.
• creating a welcoming atmosphere by maintaining clean work stations and salon floor.
• Cleaned tools and equipment for prevention of any cross-contamination or spread of infections.
• Organised salon supplies regularly, ensuring easy accessibility for all staff members.
• Maintained updated records of clientele appointments; ensured smooth operations at the front desk.
• followed health and safety regulations, ensuring a safe working environment.
• Managed stock levels, enabling stylists to provide delay-free services.