Sze Ching Wu

I volunteered to work with children between age of 5-21 with disabled to enjoy friendship and leisure. I will make friend with them throughout visits and youth club. Making sure they can have fun and enjoy society.

• Handled cash payments with precision, maintaining customer confidentiality and discretion throughout.
• Completed opening and closing procedures each day.
• Greeted customers entering store and responded promptly to customer needs.
• Counted change correctly and issued customer receipts.
• Conversed with customers using excellent telephone manner.
• Confirmed customer orders to avoid errors through miscommunication.
• Entered order data onto computer system accurately.
• Helped customers obtain specialised help for refunds and exchanges.
• Managed customer lines for minimum wait times and high satisfaction.
• Totalled bills using maths skills and maintained accurate till count.