SYED SHAH
Luton,Central Bedfordshire
Summary
Computer Science graduate with hands-on experience in IT support, networking, technical troubleshooting, and software development projects. Skilled in diagnosing technical issues, supporting digital systems, and working in fast-paced technical environments. Seeking opportunities in IT Support, Technical Support, Networking, or Junior IT roles.
Overview
3
3
years of post-secondary education
Work history
Fibre engineer
Kelly Group (CityFibre)
2025.10 - 2026.01
- Diagnosed technical faults using fibre testing equipment and provided effective solutions.
- Managed ONT devices and network systems while ensuring compliance with technical documentation.
- Delivered customer support through clear communication and troubleshooting guidance.
Education
Bachelor of Science - Computer Science
University of Hertfordshire
United kingdom 2022.09 - 2025.09
Skills
- IT Support & Technical Troubleshooting
- Networking Fundamentals (IP Addressing, VLANs)
- Windows & Linux Basics
- SQL & Database Management
- Python, JavaScript, HTML, CSS
- Microsoft Office & Excel
- GitHub & REST APIs
- Problem Solving & Team Collaboration
TECHNICAL PROJECTS
Flight Management System | Python, SQL
- Developed a database-driven flight booking and tracking application
- Implemented booking management and data handling features
- Improved data accuracy through structured backend workflows
- Built a mobile productivity application with reminders and task management
- Designed responsive UI components and structured navigation
- Focused on usability and performance optimisation
- Configured basic network topologies and troubleshooting simulations
- Worked with IP addressing, subnetting, and VLAN concepts
- Practiced technical diagnostics and network troubleshooting
CERTIFICATIONS
- Python for Data Science and AI – IBM
- Networking Basics – Cisco Networking Academy
- Full Stack Web Development – Udemy
- Responsive Web Design – freeCodeCamp
Languages
Urdu
Native
English
Advanced
Timeline
Fibre engineer
Kelly Group (CityFibre)
2025.10 - 2026.01
Bachelor of Science - Computer Science
University of Hertfordshire
2022.09 - 2025.09