Summary
Overview
Work History
Education
Skills
Timeline
Suzie Ural

Suzie Ural

Ashtead,Surrey

Summary

Motivated and personable individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

34
34
years of professional experience

Work History

Sales Negotiator

Jackie Quinn Estate Agents
Ashtead, Surrey
03.2022 - Current
  • Maintain regular contact with vendors, providing updates on sales chain developments to guarantee excellent relationships and generate repeat business opportunities.
  • Arrange and attend viewing appointments, facilitating future purchase offers.
  • Registered applicants and buyers in Gnomen, regularly updating details to maintain quality assurance compliance.
  • Received, recorded and presented offers to vendors, confirming all offers in writing for traceability.
  • Followed-up on prospective business opportunities and new clients to retain and expand client base.
  • Generated leads through cold calling, industry networking and social media to reach monthly targets.
  • Negotiated and closed sales to secure profitable deals and contracts.

Product Retailer, Network Marketing

Arbonne
, Surrey
07.2013 - 06.2020
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.
  • Tracked industry and consumer trends to identify opportunities to boost sales.
  • Rose from Consultant to Area Manager within 1 year (top 5%)
  • Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
  • Attended and hosted networking events, establishing solid relationships with other business professionals.

Restauranteur of 3 Eateries in London,

Family Business
Shepherd Market, Mayfair, London
02.1996 - 06.2020

The Little Square (1996- 2020), The Market Brasserie(2000-2017), The Old Express ((2002-2016)

  • Converted 3 properties in London into successful restaurants with a collective turnover of £1.5 million.
  • Created relationships with hoteliers and businesses in the area which produced a 20 year strong footfall from recommendations and review-based customers
  • Front of house dealing with reservations, service, and customer relations
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
  • Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
  • Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Supervisor Leader

Blackjack Promotions
Gatwick Airport
01.1994 - 01.1996

Retail Assistant

Next
Leatherhead, Surrey
02.1990 - 07.1992

Education

Bachelor of Arts - Film and Comparative Literary Studies

University of Kent, Canterbury, Kent
09/1992 - 06/1995
  • 2:1

1 Year Foundation Course -

Epsom School of Art and Design, Epsom
09/1991 - 06/1992

A-Levels - English Lit, Art, Business Studies

City of London Freemen's School, Ashtead
09/1990 - 07/1991

English Lit (B), Art (B), Business Studies (C)

GCSEs -

St Andrews Catholic School, Leatherhead, Surrey

English Lit (A), English Lan (A), Art (A), Business Studies (A), Information Studies (A), Photography (B), Biology (C), Maths (C), French (D)

Skills

  • Consultative selling
  • Objection listening
  • Sales and marketing
  • New business generation
  • Product and service knowledge
  • Customer oversight
  • Product demonstrations
  • Sales closing techniques
  • Payment processing
  • Real estate and property marketing
  • Viewing appointment management
  • Applicant liaison

Timeline

Sales Negotiator - Jackie Quinn Estate Agents
03.2022 - Current
Product Retailer, Network Marketing - Arbonne
07.2013 - 06.2020
Restauranteur of 3 Eateries in London, - Family Business
02.1996 - 06.2020
Supervisor Leader - Blackjack Promotions
01.1994 - 01.1996
Retail Assistant - Next
02.1990 - 07.1992
University of Kent - Bachelor of Arts, Film and Comparative Literary Studies
09/1992 - 06/1995
Epsom School of Art and Design - 1 Year Foundation Course,
09/1991 - 06/1992
City of London Freemen's School - A-Levels, English Lit, Art, Business Studies
09/1990 - 07/1991
St Andrews Catholic School - GCSEs,
Suzie Ural