Summary
Overview
Work history
Education
Skills
TRANING
Timeline
Generic

Sussan Umunna

Kingston upon Thames,Kingston

Summary

Experience healthcare/Support Worker skilled in carrying out venpunture and cannulation procedure, with level 3 Diploma certificate,have worked three

years in the healthcare sector. Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience, and teamwork in this role.

Overview

15
15
years of professional experience
16
16
years of post-secondary education

Work history

SUPPORT WORKER

Kisimul Group
Long Ditton, United Kingdom
06.2023 - Current
  • Participating in wide range of innovative and exciting recreational events held within home and wider community
  • Assisting with practical tasks relating to care, such as cooking and cleaning
  • Creating positive relationships with young adults, maintaining dignity and respect at all times
  • Meeting physical, emotional and cultural needs of young adults
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Planned, prepared and served meals for 15 clients, strictly following prescribed dietary orders.

HEALTH CARE ASSISTANT

Charrington Manor
West Byfleet, UK
01.2023 - 09.2023
  • Delivered high-quality for over 10years, dedicated care to clients with disability, consistently achieving individual care plan objectives.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Shared hobbies and interests to build rapport with clients.
  • Safely escorted patients during medical appointments and hospital visits.
  • Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.

HEALTH CARE ASSISTANT

Kare Plus
Kingston upon Thames, England
10.2022 - 01.2023
  • Assist clients in everyday activities, personal care, ensuring constant safety and effective care.
  • Worked closely with clients to maintain high levels of communication.
  • Ensured safe, secure living conditions for residents, reducing risk and enhancing quality of life.
  • Helped individuals with day-to-day activities while consistently encouraging independence.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Director

GOD'S MERCY BIBLE DEPOT
Benin / Edo state, Nigeria
02.2010 - 09.2022
  • Formulate business strategies aligned with market trends and customer demands.
  • Set long-term goals and objectives for business,
    Provide effective leadership to staff.
  • Make financial decisions to maximize profitability.
  • Stay informed about industry trends and competitors.
  • Ensure high level of customer service to enhance satisfaction.
  • Implement inventory control measures to minimize losses and improve turnover.
  • Embrace technology to streamline operations. Identify potential risks and implement risk management strategies.

Education

Master of Science - Information System

Kingston University
United Kingdom
09.2022 - 09.2023

PGD - Science

University of Benin
Nigeria
09.2014 - 11.2016

BSC - Computer Science

Nnamdi Azikiwe University, Akwa
Nigeria
09.2001 - 06.2008

WAEC - O'LEVEL

Aguobuowa High School
Nigeria
09.1995 - 06.2001

Skills

  • venepuncture
  • cannulation
  • vital signs
  • infection control
  • Phlebotomy
  • Social care

TRANING

  • NvQ Level 3 Diploma In Adult And Social Care(in progress)
  • Phlebotomy and Cannulation
  • PMVA
  • MEAS
  • Understanding Supporting Autism
  • Nutrition & Hydration
  • Oral Health for Individuals in Care
  • Level 2 Food Safety and Hygiene for Catering
  • Oliver McGowan Training on Learning Disability and Autism
  • Prevent
  • Dysphagia Awareness
  • PICA
  • Care Certificate
  • Cyber Security

Timeline

SUPPORT WORKER

Kisimul Group
06.2023 - Current

HEALTH CARE ASSISTANT

Charrington Manor
01.2023 - 09.2023

HEALTH CARE ASSISTANT

Kare Plus
10.2022 - 01.2023

Master of Science - Information System

Kingston University
09.2022 - 09.2023

PGD - Science

University of Benin
09.2014 - 11.2016

Director

GOD'S MERCY BIBLE DEPOT
02.2010 - 09.2022

BSC - Computer Science

Nnamdi Azikiwe University, Akwa
09.2001 - 06.2008

WAEC - O'LEVEL

Aguobuowa High School
09.1995 - 06.2001

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Sussan Umunna