Mary Grace Ramos
Bracknell,Berkshire
Summary
Results-oriented professional specializing in strategic planning and financial management. Demonstrates strong leadership capabilities and a proactive approach to problem-solving. Committed to driving growth and improving operational efficiency in future roles.
Overview
23
23
years of professional experience
11
11
years of post-secondary education
Work history
Small business owner
Macee Limited
Farnborough, Hampshire
10.2023 - 07.2025
- Achieved robust year-on-year sales growth through effective collaboration with sales team.
- Resolved complex business challenges by applying analytical skills.
- Demonstrated meticulous attention to detail in reviewing accounting transactions.
- Ensured accurate cash management while handling substantial amounts of cash.
- Scheduled appointments to enhance daily operational efficiency.
- Oversaw daily operations, maintaining a smooth departmental workflow.
- Met targets with precision and efficiency through diligent task completion.
- Applied critical thinking to analyse problems, evaluate solutions, and make informed decisions.
Company secretary
MTM Lifts Ltd
Farnham, Surrey
04.2021 - 09.2023
- Transcribed correspondence and documents into correct formats for efficient office use.
- Operated multi-line phone systems, managing high call volumes daily.
- Created and maintained updated CRM records to monitor office communications.
- Executed duties under Companies Act, ensuring legal compliance across organisation.
- Coordinated internal audits to uphold corporate standards.
- Led contract negotiations, securing favourable terms for firm.
- Implemented strategic planning that successfully achieved organisational goals.
- Ensured timely statutory filings, maintaining regulatory compliance.
Office administrator
La reserve hotel
Fulham, Hammersmith and Fulham
06.2010 - 09.2020
- Streamlined team efficiency to enhance workflow management.
- Coordinated logistics for special events, ensuring successful company functions.
- Maintained workspace cleanliness through regular upkeep activities.
- Oversaw invoicing and billing processes for financial transparency.
- Managed daily scheduling to facilitate organised operations.
- Resolved customer queries promptly, improving client satisfaction.
- Prepared accurate reports for meticulous record-keeping.
- Handled sensitive information discreetly, adhering to confidentiality protocols.
Computer operator
City Social Welfare and Development Office
City of Alaminos, Pangasinan
06.2003 - 08.2004
- Identified potential threats, enhancing cybersecurity measures.
- Coordinated communication lines to improve interdepartmental collaboration.
- Resolved technical issues swiftly, minimising disruption to operations.
- Managed user accounts and permissions for secure access controls.
- Validated data accuracy, aiding decision-making processes.
- Ensured reliable record-keeping through precise data entry procedures.
- Monitored network performance regularly to guarantee smooth business operations.
- Kept abreast of technological advancements to stay ahead of industry trends.
Secretary
Domingo's Surveying Office
City of Alaminos, Pangasinan
08.2002 - 05.2003
- Managed stock of office supplies, reducing unnecessary expenditure.
- Scheduled appointments for executive management team to optimise workflow.
- Fostered welcoming environment for visitors, enhancing public relations image.
- Handled customer inquiries effectively, boosting customer satisfaction rates.
- Identified potential issues while preparing reports, mitigating associated risks.
- Created systematic filing system, ensuring efficient document retrieval.
- Maintained confidential records, protecting sensitive corporate information.
- Facilitated communication by managing correspondence via post and email.
Education
College Diploma - Computer System Design and Programming
AMA Computer Learning Centre
City of Alaminos, Philippines 06.2001 - 03.2003
Diploma of Higher Education - High School
St Joseph Cathedral School
City of Alaminos, Philippines 06.1997 - 03.2001
Grade School Diploma - Grade School
Amangbangan Elementary School
City of Alaminos, Philippines 06.1991 - 03.1997
Skills
- Time management excellence
- Professional etiquette
- Report compilation
- Advanced typing speed
- Efficient scheduling
- Familiarity with legal documents
- Administrative efficiency
- Accounting basics
- Invoice processing knowledge
- Bookkeeping
- Filing experience
- POS software expertise
- Expert Microsoft Office
- Accounts Payable and Receivable (AP/AR)
- Advanced IT knowledge
- Data confidentiality
Languages
Filipino
Native
English
Fluent
References
References available upon request.
Timeline
Small business owner
Macee Limited
10.2023 - 07.2025
Company secretary
MTM Lifts Ltd
04.2021 - 09.2023
Office administrator
La reserve hotel
06.2010 - 09.2020
Computer operator
City Social Welfare and Development Office
06.2003 - 08.2004
Secretary
Domingo's Surveying Office
08.2002 - 05.2003
College Diploma - Computer System Design and Programming
AMA Computer Learning Centre
06.2001 - 03.2003
Diploma of Higher Education - High School
St Joseph Cathedral School
06.1997 - 03.2001
Grade School Diploma - Grade School
Amangbangan Elementary School
06.1991 - 03.1997
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