Summary
Work History
Education
Skills
Languages
Hobbies and interests
Timeline
AdministrativeAssistant
Susan Paterson

Susan Paterson

Maybole,South Ayrshire

Summary

Pragmatic person with over 20 years of lived experience in Andalucía, Spain, specializing in regional tourism, property sales and journalism. Served as a regional representative in tourism from 2001 to 2004, enhancing local engagement and visibility. Transitioned to property sales consulting in Spain and the UK from 2004 to 2008, driving successful transactions and client satisfaction.

Retail experience with Matalan plc 2009-2010.

Most recently, gained 15 years experience as a foster carer with a focus on collaboration with care professionals to meet children's emotional and developmental needs.

Work History

Foster Carer

South Ayrshire Local Authority
Ayr, South Ayrshire
11.2009 - 06.2024
  • Caring professional providing care to children with complex needs, optimising everyday care while separated from birth families.
  • Providing fun and educational activities to enrich the learning experience for children.
  • Observed behaviour to detect changes or unusual activity, setting boundaries and implementing good values.
  • Collaborated with social services and healthcare professionals to contribute to the comprehensive care plan for foster children.
  • Maintained confidentiality and unbiased professionalism when handling sensitive information about foster children and their families.
  • Provided emotional support and companionship, building trusting relationships.
  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Participated in training sessions, continuously improving care techniques and knowledge.
  • Managed challenging behaviour sensitively, adopting a person-centred approach.

Education

Bachelor of Arts - Journalism

University of West of Scotland
Ayr Campus
09.2016 - 05.2019

Skills

  • Effective communicator
  • Complaint resolution and issue handling
  • Team collaboration
  • Active listening
  • Cultural sensitivity
  • Trust building
  • Customer relationship management
  • Electronic payment processing
  • Persuasive selling
  • Cash handling

Languages

Spanish
Upper Intermediate
B2
French
Beginner
A1

Hobbies and interests

  • Gardening
  • Daily dog walker
  • Writing and publishing short stories
  • Portrait painting
  • Keeping up with friends
  • Watching foreign films

Timeline

Bachelor of Arts - Journalism

University of West of Scotland
09.2016 - 05.2019

Foster Carer

South Ayrshire Local Authority
11.2009 - 06.2024
Susan Paterson