Susan Goldsmith

• Promoted customer loyalty scheme at checkout.
• Built strong relationships with regular customers for repeat business.
• Maintained knowledge of products and features to provide recommendations to customers.
• Assisted customers with product selection for optimal satisfaction.
• Requested and checked customer IDs at checkout for age-restricted products.
• Assisted customers in locating specific items to boost satisfaction.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Helped customers obtain specialised help for refunds and exchanges.
• Operated cash registers with accuracy and processed cash and card transactions.
• Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
• Monitored and reported suspicious activity to security officer to avoid theft.
• Collaborated with sales managers to meet target quotas.
• Managed till operations smoothly, reducing waiting time for customers.
• Updated product labelling and pricing to reflect discounts and offers.
• Offered personalised shopping advice to enhance customer experiences.
• Followed company procedures and guidelines for smooth retail operations.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Organised displays to promote inventory and encourage customer purchases.
• Trained new staff members, fostering a supportive working environment.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.

• Maintained records of children's daily activities, meals and medications administered.
• Prepared nutritious meals catering to various dietary restrictions boosting healthy eating habits.
• Cultivated positive relationships with families, resulting in long-term contracts.
• Promoted good manners and personal hygiene among children instilling important life skills.
• Collaborated with parents to understand and cater to individual child needs.
• Coordinated outings to enhance children's understanding of the world around them.
• Observed monitored recorded progress of each child providing valuable feedback to parents.
• Supervised groups of up to 4 children.

I was unemployed at this time as I had become a single parent of 2 children. My main focus at this time was to ensure that my children had a normal life as possible.

• Facilitated regular cleaning of workspace, maintaining a tidy and organised environment conducive for efficient operations.
• Assembled structures accurately and securely to produce quality results.

• Led 4 employees by example, adding value on daily basis to team and store operations.
• Developed innovative sales strategies, resulting in increased brand visibility.
• Motivated sales teams to achieve daily store targets.
• Upheld company policies at all times whilst dealing with staff or customers' issues.
• Enhanced customer satisfaction with attention to detail and prompt resolution of complaints.
• Instructed staff on point-of-sale till operation and transaction processing.
• Made sure merchandise was displayed attractively, led to increase in footfall.
• Maintained a clean, organised display area, ensuring a positive shopping experience for customers.