Susan Evans
Tingley,Wakefield
Summary
A detail-oriented professional with strong teamwork and communication skills, adept at maintaining confidentiality and ensuring accuracy in data entry tasks. Proficient in keyboard typing and managing sensitive information with discretion. Committed to contributing to organisational success through efficient data handling and collaborative efforts.
Overview
38
38
years of professional experience
7
7
years of post-secondary education
Work history
Receptionist/Admin
Kids Planet Day Nurseries (Whiterose)
Leeds, West Yorkshire
2022.11 - Current
- Assisted with administrative tasks, improving overall functionality of the office.
- Upheld confidentiality with sensitive information handling procedures.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Managed phone calls, resulting in effective communication flow within the company.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Completed data entry tasks whilst adhering to strict deadlines.
- Maintained accurate logs of visitor entries for security purposes.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Maintained accurate and up-to-date records for smooth handovers.
- Prioritised tasks to maintain reliable service throughout peak times.
- Provided clerical support to company employees, including copying, faxing and file management.
- Assisted with set up of ID card and access permissions following site security practices.
- Received payments for [Product or service] and updated balances in computer.
- Assisted visitors with completing and submitting [Type] paperwork.
Homemaker
N/A
2021.08 - 2022.11
Admin Officer
Blackgates Primary Academy
2008.11 - 2021.08
- Started as an Admin Assistant and worked my way up to Admin Officer. I was made redundant August 2021 due to staffing cuts.
- DUTIES
- Processing Orders and Invoices.
- Using the computer system SIMS that contained the pupils and staff information.
- Ordering stock
- I set up and used the system ParentPay when the school went cashless.
- Typing of all correspondence.
- Dealing with emails from parents and staff.
- Preparing Excel spreadsheets.
- Supported and worked well in a team.
- Dealt with incoming and outgoing post.
- I dealt with all pupil admissions to school. The new children that started in September and throughout the year and the leavers that moved to others school and left to attend high school.
- Processed staff overtime sheets and scanned to payroll.
- Updated SAP with staff sickness and submitted the information to the council before the school became an academy.
- Organized work tasks and duties to meet agreed standards.
- Record keeping.
- Filing and creating new more efficient filing systems.
- Preparing information packs for new pupils and organizing the meetings for parents to look around school.
- I was able to communicate with a wide range of people.
- Used to working to tight deadlines and able to prioritize work.
- I oversaw the school credit card and kept the spreadsheet up to date.
- I processed and renewed all DBS applications.
- I understood and respected the sensitive and confidential nature of my position.
- (part of Leodis Academies Trust)
Stay-at-home parent
2001.08 - 2008.11
- I was at home looking after our two children who were born in 2001 and 2004.
- I also volunteered at the Mums and Tots group at Woodkirk Church.
Secretary
University of Leeds
1988.10 - 2001.08
- I started as the Office Junior and worked my way up to Secretary to the Professors and the rest of the academic staff in the department.
- DUTIES
- Typing correspondence.
- Typing math’s papers for the Professors and other staff to submit to journals for publishing.
- Dealing with incoming and outgoing mail.
- Emails
- Incoming and outgoing phone calls.
- Arranging travel for staff.
- Preparing for Seminars
- (Department of Applied Mathematics)
Education
High School -
Woodkirk High School
Tingley, Wakefield 1981.09 - 1986.07
RSA Typing Stage 1 - Elementary
Park Lane College
Leeds 1986.09 - 1988.07
Skills
- I work well in a team
- I communicate well
- I understand the meaning of confidentiality
- Keyboard typing speed
- Data Entry
ACTIVITIES
I enjoy spending time with my family and holidays in Northumberland and the Lake District. I enjoy reading, crafting, and walking with our Cockapoo called Blake. Any other free time is spent catching up with friends and family. I am married with two children aged 25 and 22.
Timeline
Receptionist/Admin
Kids Planet Day Nurseries (Whiterose)
2022.11 - Current
Homemaker
N/A
2021.08 - 2022.11
Admin Officer
Blackgates Primary Academy
2008.11 - 2021.08
Stay-at-home parent
2001.08 - 2008.11
Secretary
University of Leeds
1988.10 - 2001.08
RSA Typing Stage 1 - Elementary
Park Lane College
1986.09 - 1988.07
High School -
Woodkirk High School
1981.09 - 1986.07