Sunelda Gerber

Assist with managing team members.
Support with invoice registration matching to purchase orders.
Reconciliation of supplier statements with priority suppliers.
Support with updating maintenance records re failed/returned payments.
Apply cashbook allocations as required.
Working with the ticketing system to triage incoming communication from suppliers to edi systems and team members. Creating dashboards for reporting in the ticketing system.
Adhoc projects verification of bank details, review old open entries for write offs and credit application completion with migration project.

During my time with Ethoca/Mastercard I fulfilled two roles, Accounts Receivable Specialist (Oct 2021 to March 2022) and thereafter Billing Analyst (April 2022 to June 2024).

Billing Analyst Responsibilities:

• Managing end to end billing process within Ethoca and assist with variance reporting and analysis.
• Responsible to execute manual updates related to Invoices/Credit Memo's/Sales Orders
• Maintaining distribution of monthly invoices and sales documents including supporting documentation as required.
• Fist line of defense for any billing related queries and to liaise between customers and account managers, customer services, accounts receivable and data teams to obtain answers and or resolutions for customer’s queries.
• Ensuring accuracy on billed documents and ensure all information reaches the appropriate team and levels for resolutions.
• Ensuring all supporting work files and information are available to access/review on Share Drive locations.
• Maintaining all third party payment portals registration, administration and required uploading of monthly documents as required.
• Maintaining all customer portals registration, administration and any required uploading of monthly documents as required.
• It also forms part of my role to make training manuals and recordings to be available for access/review by team members and or managers where necessary.

Accounts Receivable Specialist Responsibilities:

• Achieved: Reduced outstanding balances of 150 clients.
• Processed cash applications via Netsuite.
• Processed client credit card payments via Moneris Gateway.
• Assisted with Dunning process.
• Processed client accounts write offs via Netsuite.
• Maintained weekly client follow-up on outstanding balances.
• Responded to client inquiries which within 24 hours.

• Full creditors function for all local entities that have +/- 3500 accounts
• Creditors' book value ranges between R125 - R200 mil monthly
• Processing multi currency invoices into financial system and ensuring payments are actioned
• Receiving invoices and all required documentation, ensuring all requirements are met and processes have been applied accordingly
• Processing of creditor invoices into financial system appropriately as expenses or as assets, prepayment thereof
• Disposing of assets when sold or disposed of
• Reconciliation of vendor accounts for payment
• Loading payments into bank and provide to directors for release
• Numbering and filing of payment paperwork
• Matching vendor accounts
• Investigating and Resolving of all creditors queries appropriately
• Processing of all credit notes
• Reconciling services used by staff (shuttles, team builds, team socials, cell phone usage, etc.) as well as processing of staff reimbursements
• Balance sheet recons relating to expenses processed into financial system
• Responsible for finance petty cash box, reconciliation of all other petty cash boxes and capturing into financial system accordingly as well as reimbursing boxes as per reconciliations
• Counting, reconciliation and banking of coffee bar cash takings
• Responsible for company credit cards administration as well as reconciliation
• Assist with new cards to be acquired, cancellation of cards no longer required as well as monitoring of available balance for required spend
• Escalate queries where appropriate
• Capture all expenses of card purchases into financial system accordingly
• Assist with Quarterly internal and annually external audit preparation and reconciliations
• Assist with new system processes and testing before implementing into live database for use across company resources
• Responsible for managing yearly physical documentation archiving process
• Assist with applications company requires for opening new bank accounts
• Assist with applications to amend company information changes with bank and government
• Responsible for ensuring that costs paid on behalf of intercompany accounts are billed, captured and reconciled.

• Responsible for reconciling Debtors and Creditors Accounts
• Collection of overdue debtor accounts as well as investigating and resolving all account queries
• Responsible for all movement with Credit Guarantee (CG) for insuring of all Debtor accounts
• Ensure all supplier invoices are correct as well as obtaining approval from relevant signatories in order to process into financial system
• Thereafter prepare and process into banking systems in order to settle accounts as per payment terms
• Processing of payments from bank statements into financial system and allocating accordingly
• Processing payments into Banking system to be released by Directors
• Debtors' monthly book value was between R8 - R15 Million.

• Ensuring all POD's are filed and in order invoices are in order to supply customers with when requested to reconcile accounts for payments to be processed
• Processing of payments from bank statements into financial system
• Matching and reconciling all Debtors accounts
• Phoning and or emailing customers for overdue Accounts
• Resolving all debtor queries
• Vetting and creating of all New Debtors accounts as well as obtaining Credit Insurance with Credit Guarantee (CG) in order to grant account terms
• Managing and liaising with CG regarding cover of customers and claims when customers defaulted on their approved payment terms
• On occasion assisted with COD account payments on premises via cash or card payments
• Ensuring relevant people have relevant information regarding overdue accounts and ensuring we stay within insurance terms should account be at risk of defaulting on their payment Terms
• On occasion went to customers with sales reps in order to resolve any queries that were causing delays in payments
• Debtors' monthly book value was between R12 - R25 million.

• General Filing
• Typing of letters and quotations as well as General correspondence with Employees
• Human Resources: Issuing of IRP5 documents
• Issuing of UI 19 cards to enable old employees to claim their Unemployment Insurance
• Correspondence with company medical aid and insurance about additions and cancellations of new and terminated employees and dependents
• Issuing of MIBFA (The Metal Industries Benefit Fund Administrators) forms
• Assisted with confirmation of employment
• Reconciling of Medical Aid and Insurance billing statements
• Managed Workman's Compensation process for injuries on duty.

• Answering of Switchboard
• Sales coordinator
• General Filing
• Capturing Sales Data into Financial system
• General office Duties
• Junior debtors clerk responsible for: Queries on accounts
• Responsible for Quotations
• Customer correspondence on problem accounts
• Passing credit notes for incorrect orders or returned stock
• Processing payments into accounting system and matching customer accounts.