Shelley-ann Fabiani
Paisley,Renfrewshire
Summary
Highly skilled professional with extensive expertise in special education, IT competency, and general administration. Demonstrates exceptional proficiency in Microsoft Office Suite, data entry, and database management. Adept at providing ADHD and special needs support with patience and diplomacy. Proven ability to handle confidential information with discretion and maintain efficient records management. Strong organisational skills, time management expertise, and resilience under pressure ensure effective task prioritisation and execution. Committed to delivering high-quality customer service and fostering positive relationships with clients. Career goal: To leverage comprehensive skill set in a dynamic role that supports educational or administrative excellence.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
Work history
Purchase Ledger Assistant
Scottish Federation of Housing Associations
- Processing Invoices/Reconciling invoices with purchase orders
- Allocating payments
Purchase Ledger Assistant
Invitrogen
- Processing invoices and General Purchase Ledger duties
HR Role
BAA Business Support Centre
Hillington
- Obtaining references for security and non-security jobs at BAA airports
- Working as part of a team to meet pre-set targets for the recruitment of security and non-security staff at Heathrow Airport.
- Requesting Criminal Record and CTC checks
Finance & Admin Assistant
Kairos Women+
10.2021 - 10.2025
- Download, save and log invoices
- Answer incoming calls
- Book Welcome Meetings
- Input visitor logs
- Log vehicle registrations for visitors
- Update website
- Send weekly What's App message to our volunteer group
- Log registration forms
- Weekly shop and post office run for petty cash
- Issue petty cash
- Log Petty cash and Support fund transactions
- Print out support paperwork for the team
- Log feedback from groups
- Book taxis for colleagues
- Prepare a support log of all the organisations that offer various types of support
- Monitor volunteer hours on TimeCounts
- Assist with groups when required
- Order office supplies
- Any other duties as required
Payroll Assistant
Cordia (Services) LLP
07.2008 - 11.2017
- Process Four Weekly Overtime Claims
- Process Travel Expenses Claims
- Carryout verification of input
- Deal with overtime and expenses queries via telephone and face to face
- Check, save, prepare, print off and upload electronic timesheets
- Request Statement of Earnings for staff as and when requested
- Service Champion for the My Portal system. Train staff on how to access their electronic payslips
- (Formerly known as Glasgow City Council – Direct & Care Services)
HR Assistant
Temporary Agency Contracts
01.2008 - 07.2008
- Working for The National Australia Bank Group
- Inputting absence and Introductory Assessment information
- Processing reference requests and Probation reports
Contracts Assistant
CMI Demolition Ltd
04.2007 - 12.2007
- Assist with the pricing of Tenders for Demolition and Asbestos Removal jobs
- Preparing tender letters and phoning for tender updates
- Credit Control
- Promoting the company by sending our brochures to prospective clients
- Dealing with skip hire enquiries and ordering equipment for sites
Purchase Ledger Assistant
Temporary Contracts
01.2007 - 04.2007
- Working for RSNO
- Processing invoices and General Purchase Ledger duties
- Working for 1 Move4U Estate Agents
- Answering of incoming calls and arranging property viewings
- Matching of properties to potential buyer requirements
- Updating of buyers and sellers of progress on particular properties
- Updating of clients files
Sales Negotiator
Slater Hogg & Howison
10.2006 - 12.2006
- Worked on Bryant Homes sites selling properties.
- Meet and greet potential buyers as they arrive on site.
- Deal with face-to-face and telephone enquires with regards to properties for sale.
- Maintain database of prospective Buyers.
- Show clients and potential clients around the different properties for sale.
- Take reservations on properties.
- Liaise with Slater Hogg & Howison and Bryant Homes Management.
- Assist with all necessary paperwork for both Slater Hogg & Howison & Bryant Homes.
- I completed the Property Misdescriptions Act Exam with Slater Hogg & Howison and attended sales training while employed with them.
Finance & HR Officer
MRUK Research
04.2006 - 10.2006
- Carrying out of monthly analysis e.g. analyse timesheets, response mail, frank spend, telephone sheets, petty cash, Barclaycard etc.
- Dealing with incoming departmental calls
- Compilation and processing of sales invoices and sales receipts/issuing of payment reminders/cash allocations.
- Matching and processing of purchase orders and invoices.
- Processing of purchase ledger payments and Nominal transactions e.g. direct debits/standing orders/permanent and interviewer salary payments.
- Open and distribute incoming departmental mail
General Admin Assistant
Temp Agency Contracts
11.2005 - 04.2006
- Working for Glasgow Addiction Services, British Red Cross & Data Protection Dept at Scottish Power.
- General administrative duties including in Accounts Receivable and Payable Departments
- Covering reception when required and dealing with telephone enquiries
- Processing weekly sales sheets, Vendor numbers and invoices.
Admin Officer
MCM Associates Ltd
05.2005 - 10.2005
- Providing PA support to Director including maintaining diary; booking appointments
- Typing reports and preparation of formal reports, letters and presentations
- Maintaining filing system and dealing with incoming/outgoing mail
- Maintaining financial administration systems including petty cash; preparing invoices; preparing monthly accounts; etc
- Information gathering and analysis as part of consultancy reports
- Maintaining monitoring information for range of specific clients and preparation of monitoring reports
Administrator
Arnold Clark Finance
02.2004 - 05.2005
- Logging of driving offences for contract hire and hire drive vehicles
- Processing of safety recalls for vehicles, print off and maintain safety recall reports
- Processing of vehicles being taken abroad and accident claims
- Handling of telephone enquiries regarding contract hire and hire drive vehicles.
Receptionist/Admin Assistant
Communities Scotland
08.2003 - 01.2004
- Front Desk Receptionist/Administrative Assistant
- Answered and transferred incoming calls
- Booked meeting rooms and ordered lunches
- Involved in the set-up and maintenance of a Records Management filing system
- Typed up reports and letters for both the Social Justice and Adult Literacy teams
Education
BA degree - Business and Management
Paisley University
09.2000 - 06.2003
NC - Childcare & Education
Reid Kerr College
08.1997 - 06.1999
GCSEs - High School
Craigholme School
Glasgow, Glasgow City 08.1991 - 06.1997
Skills
- Special education knowledge
- IT competency
- General administration
- ADHD support
- Special needs support
- Microsoft Office Suite
- Accounting basics
- Flexibility in task handling
- Data inputting
- Researching capability
- Calendar scheduling
- Office equipment operation
- Spreadsheet creation
- Patience and diplomacy
- Data entry speed
- Feedback collection and analysis
- Database management
- Payroll processing
- Data organisation
- Microsoft Office proficiency
- Records management
- Confidentiality maintenance
- Telephone etiquette
- Postal handling routines
- Time efficiency
- Initiative taking
- Organisational proficiency
- Typing speed and accuracy
- Resilience under pressure
- Confidentiality awareness
- Filing systems knowledge
- Stress resilience
- Verbal articulation
- Decision-Making confidence
- Interpersonal savvy
- Financial data recording
- Basic accounting understanding
- Prioritisation expertise
- Communication proficiency
- Professional discretion
- Email handling efficiency
- Data entry proficiency
- Precision under pressure
- Customer Service
- Invoice processing
- Cultural awareness
- Interpersonal communication
- Attention to Detail
- Data Entry
- Resourcefulness
- Inventory control
- Order processing
- Dress code adherence
- Returns and exchanges procedure
- Relationship building with customers
- Time management expertise
- Practical numeracy
- Cash handling experience
- Payment Processing
- Checkout operations
- Credit card processing
- Front-of-house customer care
- Complaint handling
- Store maintenance
- Store opening and closing
- Refunds and exchanges
- Cash handling
- Refund and exchange processing
Training and experience
.
Training & Experience
My oldest son and I both have autism. My son also has ADHD, Developmental Delay and ARFID. I have completed various courses over the last seven years to learn more about Autism. I completed the More Than Words speech therapy course, Introduction to Autism, Women with Autism, Autism in the Workplace, Autism and Communication and Understanding Autism. The courses have really helped me to better understand my son and to an extent myself too. I really want to help children like my son to get the support that they need at school to be able to learn and thrive. I don't have experience of working as a Classroom Assistant or Additional Support Needs Assistant, but I am a fast learner, hard worker and I am willing to do any courses or training required to be able to carry out this job. I have an NC in Childcare & Education so I have experience of working with nursery children from doing placements for this diploma. During the Covid pandemic I had to homeschool my eldest son so I have experience of working on a 1:1 basis with a child that has additional support needs. I believe that the lived experience that I have would really benefit me in a role as a Classroom Assistant or Additional Support Needs Assistant. This is something that I am really passionate about.
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Finance & Admin Assistant
Kairos Women+
10.2021 - 10.2025
Payroll Assistant
Cordia (Services) LLP
07.2008 - 11.2017
HR Assistant
Temporary Agency Contracts
01.2008 - 07.2008
Contracts Assistant
CMI Demolition Ltd
04.2007 - 12.2007
Purchase Ledger Assistant
Temporary Contracts
01.2007 - 04.2007
Sales Negotiator
Slater Hogg & Howison
10.2006 - 12.2006
Finance & HR Officer
MRUK Research
04.2006 - 10.2006
General Admin Assistant
Temp Agency Contracts
11.2005 - 04.2006
Admin Officer
MCM Associates Ltd
05.2005 - 10.2005
Administrator
Arnold Clark Finance
02.2004 - 05.2005
Receptionist/Admin Assistant
Communities Scotland
08.2003 - 01.2004
BA degree - Business and Management
Paisley University
09.2000 - 06.2003
NC - Childcare & Education
Reid Kerr College
08.1997 - 06.1999
GCSEs - High School
Craigholme School
08.1991 - 06.1997
Purchase Ledger Assistant
Scottish Federation of Housing Associations
Purchase Ledger Assistant
Invitrogen
HR Role
BAA Business Support Centre