SUNEETHA ADUSUMALLI
LONDON,ENGLAND
Summary
Friendly and driven professional with strong communication and problem-solving skills, combined with solid background in client interaction and conflict resolution. Demonstrates proficiency in managing inquiries and providing solutions through active listening and empathy. Ready to contribute to enhancing customer satisfaction and support in [Desired Position] role. Offering strong communication and problem-solving skills. Knowledgeable about customer relations, conflict resolution, and teamwork. Ready to use and develop skills in customer interaction, active listening, and adaptability in [Desired Position] role.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Waiter bartender
Indian restarent
Holborn,London, England
2024.02 - 2024.09
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Greeted customers, presented menus and shared information about available special items.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Customer service representative, Receptionist.
SOS Rail, Progess lodge ltd.
London, England
2021.07 - 2024.01
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained excellent client satisfaction by providing in-depth support.
Education
BSC HONS PUBLIC HEALTH - BIOSCINCE
University of East London
London 2020.09 - 2023.06
Skills
- Customer Service
- Customer relations
- Problem-solving
- Public speaking
- Outstanding customer service
Timeline
Waiter bartender
Indian restarent
2024.02 - 2024.09
Customer service representative, Receptionist.
SOS Rail, Progess lodge ltd.
2021.07 - 2024.01
BSC HONS PUBLIC HEALTH - BIOSCINCE
University of East London
2020.09 - 2023.06