Sumindra Shrestha
London,Ealing
Summary
Personable with strong desire to contribute to vibrant team environment. Demonstrates excellent communication and customer service skills, coupled with keen ability for multitasking in fast-paced settings. Aims to enhance guest experiences and support overall business success.
Offering strong interpersonal and communication skills with keen ability to adapt in fast-paced environments. Knowledgeable about customer service principles and focused on creating positive guest experiences. Ready to use and develop teamwork, problem-solving, and multitasking skills in [Desired Position] role.
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Hospitality waiter
Eat Tokyo
London, Camden
01.2023 - Current
- Improved customer satisfaction by providing prompt and courteous service.
- Ensured a clean and hygienic dining area for an enjoyable dining experience.
- Enhanced restaurant atmosphere with exceptional table setting skills.
- Delivered high-quality food and drink service to create a pleasant dining environment.
- Maintained professional demeanour whilst handling customer complaints, resulting in resolved issues.
- Managed large groups efficiently, ensuring a memorable dining experience.
- Streamlined order taking process, enhancing overall efficiency.
- Handled reservations accurately, ensuring seamless guest arrival process.
- Settled bill payments swiftly, improving customer satisfaction rates,.
- Checked customer IDs to confirm age before selling age-restricted products.
Education
Bachelor of Science - Computer Science
University of West London
London 02.2023 - 02.2026
Skills
- Customer Service
- Payment Processing
- Menu memorisation
- Excellent communication
- Table setting
- Teamwork
- Cleanliness and hygiene
- Order taking
- Wine and cocktail serving
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Languages
English
Upper intermediate
Hindi
Intermediate
Nepali
Native
Affiliations
- Love to play Sports like Basketball ,Football ,Cricket etc..
Timeline
Bachelor of Science - Computer Science
University of West London
02.2023 - 02.2026
Hospitality waiter
Eat Tokyo
01.2023 - Current
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